Poor rating based on the location and the Appointment Setup Team. I rented a truck and car dolly; was told by the Appointment Setup Team that my truck would need be picked up at a different location than the trailer. So I go to where they said the tuck would be and they didn't have my reservation. Ended up being with the trailer across town, which was fine at the time. So I go to the second location and they weren't scheduled to open until 11am, which means it would be 4 hours after I was supposed to get it. Then I wait in a 45-min line as the place was an Authorized Dealer, which meant is was also a Dry Cleaners. I thought well this sucks, but what really made it worse was after she helped me and I was provided my Renter Agreement, she said she would meet me out in the lot to check the truck and trailer out to me. So the clock was running as I already got my rental agreement and I wait another 40-min for her to help every single Dryer Cleaning customer in line before I can even pull the truck and trailer off the lot. Last time I use UHaul... I paid the movers for hours of just sitting on their butts because of UHaul and their business practices. Not a great experience and they clearly have no concern on how their Appontment Setup Team or Authorized Dealers do business.
Trailer Rental & Towing in Tukwila, WA at We Ship LLC
Moving to or from Tukwila, WA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Tukwila, WA 98168 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Tukwila, WA
Cargo trailers in Tukwila, WA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at We Ship LLC!
Utility trailers are perfect for towing large or oversize cargo in Tukwila, WA 98168. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at We Ship LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Tukwila, WA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Tukwila, WA online today!
Trailer and Towing Supplies
It was not clear at all in checkout process that it was only a pickup via smart phone. I rented this truck for one of my employees and flew him to Seattle to pick it up and drive back. We spent way too much time on the phone with a uhaul rep trying to figure out he would be able to get in the truck. He arrived at 11am and nobody was at the facility to help him. I spoke to a uhaul rep and she took my money to pay in full and said he'd need to wait until 2:30 when someone would arrive. I had to call again at 4 because nobody arrived and was told he just needed to create an account which he did but couldn't transfer the order to his name. Some finally arrived at 4:30 but said he normally doesn't work this day (or really anyone) and just happened to stop in. We're extremely disappointed our employee had to wait 5+ hours. Not sure we can trust uhaul in the future.
Terrible service! I spent almost half an hour waiting for the front desk person to return the truck keys. In addition, I was charged $212.70 for 4 hours and 40 miles though the truck was completely fueled before drop off. I absolutely unsatisfied with We Ship LLC service and recommend it to nobody.
The pickup store was fine. The process and HQ tools were the most frustrating thing I've ever done.
Finding the U-Haul's office. The location was inside a laundromat. It took me a while to figure it out. The signage could be improved and more visible.
Their system was not up to date with my rental, the ban was dirty inside and had food wrappers inside it
Checked n online.Thought it should have been quicker to pick up dolly.
The location lot was filthy. The truck I reserved was not available, and the one that I got instead wasn't covered and my furniture got wet when it started to rain. I was told that since it was only 20 hours prior that I made a reservation, not 24 I wasn't eligible for any kind of credit or reimbursement due to not having the truck I had reserved. The whole process took longer because I had to make multiple trips.
Trailer was not ready, poorly maintained, and the employee was almost 30 minutes late for my pick up appointment.
The trailer I reserved was not there. I had tp settle for an open trailer. Thankfully it was a decent day. I drove 140 miles to pick it up, someone should have notified me that there was no trailer. And to top it off, no concessions or discounts were offered. I can say that the lady working at the site was pleasant and apologetic. Very difficult company to work with.
Really poor service. Not only was the person 15 minutes late I didn't get the uhaul truck size I reserved. On top of that, they did not honor the reservation guarantee policy that uhaul had. I feel like I got scammed. On the site the policy states â€˜Should U-Haul, through its fault, fail to contact customer the day prior and be unable to meet preferred time, place or size, then the $50 Reservation Guarantee will be paid and U-Haul will still attempt to fill the reservation.' I was NEVER contacted about the change in size and only found out the day of, but I didn't get a refund.
Hello, Getting the truck was a bit of a problem due to having a date to pick up then called to say the truck never came back. Or having the date to get truck then a cal saying someone else already has the truck. When i pick the truck up. It is the wrong size which they had put me down for. Only reason I kept with the transaction was due to the young lady V, she had it a bit more easy to rent the truck. Thank You
Don't add charges that were not authorized by customer.
Extremely disorganized, it took about an hour from my reservation time to receive my keys as the guy working at the front desk was MIA, and then could not locate my reservation. The drop box is located 200 yards away from the parking lot and is nearly impossible to find. I had also reserved a dolly and it was not with the vehicle, and then was charged for it missing. Charged a cleaning fee for absolutely no cleaning needed as I only transported boxes. Please note: you have to grab your keys from the front desk person who leaves at 6 pm, and his after hours employee has to be tracked down around the parking lot. He was also calling his manager for about 30 min in front of me to confirm my reservation.
A laundry mat seriously. Very poor English was spoken was told to drop off at 930. They did not open till ten. Do not I repeat do not go here. First turn out of parking lot crack head was heating his drugs with a spoon and lighter.
Communicate clearer on the phone. It was likely because the mask
Everything on the front end of the rental process was great. It's the drop of location and the final bill that i have complaints about
The 26' truck I reserved weeks in advance was not ready at the scheduled time. I was told it would be ready 4 hours after my reservation time, it was not. The agents found me a shorter 20' truck at another location 5 hours after my scheduled time. The agents said they would give me a discount because I would now need to make 2 trips instead of one. I was charged full price for my rental, I will never use Uhaul again and will refer friends and family to another company.
We were told that the vehicle would be .89/mile until we returned it. I asked about unlimited miles or a flat rate and the representative didn't know anything about those programs. Just frustrating.
The guy that checked us out the rental did struggle with a thing or two but it was amazing seeing how helpful,kind and motivated he was to provide a great service Overall amazing guy Easy and straight forward location and makes you feel at peace compared to other locations nearby with asswhole associates who feel their to much and dont care about the customer
The guy lost the keys to the truck I reserved. Charged me for the truck. Said he refunded me but I haven't seen it refund yet. He got me a replacement truck; however, he told me that instead of the one-way trip I reserved he informed me that if I wanted the truck I was required to bring it back to this store. Upon return, he then charged me for the extra gas and mileage from the extra 40 mile trip that I didn't want to take. I reserved a one-way with a drop off at my destination. He also charged me 132 for the first truck, the one he lost the keys to, but when he charged me for the second truck it was 135. It also took him an hour to get the new truck and I had movers waiting. So all around I got screwed. Still waiting for that refund on the first truck too
A great experience and the level of service was outstanding and very professional!
I was charged almost double what I was told I would be charged
Give the actual location with a picture of the lock box. Also, if you're going to change the location after the reservation is confirmed that you change it in the calendar.
Because of the pandemic, I would have thought that the van would have been wiped down inside the cab. It was very dusty and didn't appear to have been cleaned for a while. The back of the truck was clean and had been swept out. In general the van was in good shape.