The lady who worked at the desk assisted us and helped us navigate a hiccup at checkout. She was incredibly professional, courteous, and went out of her way to help us. She deserves a raise and promotion - this is what customer service should look like.
Ashley J
AAA Shiloh Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tyler, TX 75703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location and the attendant was fantastic, but our overall experience with UHaul was not great. We were told we could return it anywhere we’d like. We went to return it Sunday evening, but there was no 24 hour key drop off. So I called and was told we could return it Monday. I let them know it would be around 5:30 bc my husband couldn’t do It until after work. I was told there would be no issue with that, and there was an attendant there when we returned the key (the truck was returned Sunday). But then!! We get charged for an extra day. I reach out to remedy this and am told “it was past 48 hours” look at your contract. Fraudulent.
JACOB Kjust keep doing what you are already doing, friendly staff, extremely clean trucks at my location and keep prices affordable
Stephen BAlways easy checkout/checkin process and great equipment with a friendly desk person.
DAVID MThis was the best Uhaul location I have ever worked with. They were unbelievably helpful and helped put me at ease for my move. I cannot recommend highly enough. Excellent experience.
Eric B