Trailer Rental & Towing in Universal City, TX at D&M Service Center
(U-Haul Neighborhood Dealer)

682 reviews

1033 Pat Booker Rd   Universal City, TX 78148

(210) 658-0916

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(210) 658-0916

1033 Pat Booker Rd
Universal City, TX 78148

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Universal City, TX 78148

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

682 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nothing

Justan G. 
Rating:
5.0

The guys in the office are always polite and helpful. I have rented twice at this location and have always had great service.

LINDA D. 
Rating:
5.0

Colby was very professional and helpful! He lifted that trailer onto my truck trailer hitch, showed me how to connect the wiring and chains. We walked through the safety check and he wished us well. I am a customer for life after that experience. Keep it up Colby and team there at D&M Service Center.

JOE T. 
Rating:
5.0

Always great service

Jason F. 
Rating:
4.0

Floors, inside back; and cup holder areas were very dirty. We were very disappointed in upkeep of Trucks. It took a long time to process our information, once we got there( reservations made on a Sunday). We also had to take multiple pictures of damages, to the Truck, once We arrived to pick it up. This took a lot of time.

Donald R. 
Rating:
5.0

Great service here, very helpful and knowledgeable. Fast service. Great staff. Definitely would use again and reccomend.

MARK B. 
Rating:
5.0

The whole process went well and was easy. Nothing comes to mind as for improvement and I was satisfied with my experience

David K. 
Rating:
2.0

No one was in the office to help us even though it was supposed to be open.

Laura C. 
Rating:
5.0

Nothing. The team at D&M were professional and very helpful. They made the pickup and return of the equipment a fast and easy transaction.

Daniel V. 
Rating:
5.0

The rep that helped me was extremely professional and hooked up the trailer for me and made sure everything worked.

Joseph M. 
Rating:
1.0

I received the notification to inspect the truck and trailer after I left the lot. And it wouldn't let me fill it out. Your representative should have walked me through the process like they do at car rentals places. No one walked me through anything. Didn't notice until the next day that the lock on the drivers side door was inoperable. Had to enter the vehicle from the passenger side. Cup holders are broken. I reserved a 7am pickup and 7 sets of blankets. Location pickup was changed to a lot that couldn't accommodate a 7am pickup and they didn't have enough blankets. Your representatives were not wearing masks. Where's the question “were the personnel helpful?” for the pick up location?

Joanna S. 
Rating:
4.0

Clean trucks before issuing them.

Maurice R. 
Rating:
5.0

Everything was beyond excellent

Robert R. 
Rating:
5.0

It was great.plan to use them regularly, instead of our usual place on ww white rd.this was way closer...the gentleman named Colby was so polite and happy...he too was wonderful..

EDWARD M. 
Rating:
5.0

This is the best location we have ever used. There are 3 other locations close to us and we have had to use them a time or two but D&M is always my first stop. The people here are so helpful and always make sure the equipment is in top notch condition. I love this location.

ROBIN S. 
Rating:
5.0

Allow Military discount

MARIO M. 
Rating:
3.0

Don't change customers reservations. The only problem I had was that I rented the dolly for the standard 5 days when speaking with the local cs at the pickup he ask was 5 days going to be enough and I replied yes we should be in Atlanta tomorrow. So when we didn't leave for 2 days I was surprise to get a call from Uhaul saying that I was 2 days overdue. Customer agent changed the rental to one day and because this was all done on the app and I didn't get any paperwork then it was only apparent after getting a call. Conversely the phone agent straightened out the issue.

John S. 
Rating:
4.0

Clean out your equipment before renting to another customer. Flatbed was full of gravel and twigs and took me around 20 minutes to clean before loading. My fault for not inspecting before departing the lot.

SANJUANITA B. 
Rating:
5.0

great service!

JENNIFER N. 
Rating:
1.0

Truck had no ac worst move ever also no brakes too.. the dolly was broke and the lights flickered

JAIME S. 
Rating:
5.0

Nothing

Torrin N. 
Rating:
4.0

My only complaint is that the truck needed new wiper blades. Other than that, everything was as advertised.

James C. 
Rating:
5.0

Take off the maga sign from your front window.

Karen P. 
Rating:
5.0

D&M Service Center is always friendly and easy to work with. I've been using them for trailer rentals for over a year now and I have a positive experience every time.

Patrick H. 
Rating:
5.0

Excellent, no contact rental. Incredible process. Thank you!!!

Jason C. 
No reviews have been submitted for this location.

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