Colleen was just the best!Benjamin V.
Trailer Rental & Towing in Victoria, BC at U-Haul Moving & Storage at Queens Ave
One-Way and In-Town Local Rentals in Victoria, BC V8T1M1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Colleen was very helpful, friendly and professional.LESLEY V.
I found out that the roof of the car had scratches but they were telling me that there is no scratch on the roof. It could be a disaster since the roof is not covered by the insurance.Meysam S.
The ladies were great!Joel P.
I have been a long time uhaul customer and this was the best l experience I have ever had.William S.
The van was clean, well maintained, and easy to drive. I will definitely turn to uhaul for my future rental needs.Ross B.
Thank you for the awesome customer service.David T.
U-Hall accommodated me with a van right away, there was no wait period. Thank you, U-HallRoderick M.
No dolly available which was very inconvenient for my moveHEATHER J.
Mobile check-in didn't work. Had to have employee dispatch me, and it took over half an hour. Employee was very helpful, but overall check-in not as convenient as possible.Rebecca N.
Very fast and smooth check-out and check-in procedure. The agent was very helpful, kind, and courteous.Mike D.
Location is close to DT and the staff are helpful.Justin J.
Excellent service, reasonable rate.Jocelyn G.
I have worked in car rental for 17 years and this was the best van rental experience I have ever seen. Congratulations to the team that created your processes!!James A.
My Contact (Neville) was friendly and helpful.The rental from this location was easy. Happy customerRichard A.
Carmen is great - I come in once a year, never remembering our codes etc. and she remembers our locker number off by heart. She is very helpful with any questions we have when we come.Michelle A.
Friendly and personable staff, got my van right away. Well run establishment with great staff!Daniel W.
Assure that other locations are providing the same level of friendly, warm, respectful and professional service at their locations. Replicate the person who helped and provided me the service.Tarsam B.
Above and beyond customer service. They made it so much easier and pleasant to get my errands done.Leslie L.
very positive rental experience, two times within a weekDon W.
Carmen was super efficient and organized . Everything worked out perfectly. Thanks!Diane D.
Honestly can't think of any need for improvement....overall a very satisfying, professional and courteous transactionDonald J.
Facility and staff are great, location hampered by location to bottle depot and mustard seed. Glad we could park our car inside the garage entry.Peter H.
Very courteous and friendly. Gave great suggestions on products like forearm lifting straps. Will return to this store.Yves S.
We reserved a van on-line approximately 1 week in advance, and were sent an email confirming a pick up location in Langford. When we arrived at the pick up location, we were advised there was no van available and that they hadn't had a u-haul van to rent for years. We were given a central booking telephone number to call. The man who helped us was very knowledgeable, calm and helpful. He indicated that we had been sent an email and a text about the change in pick up location. Nope. Regardless, he arranged another van rental for us which was probably difficult as it was November 29/30 time period and demand would be high. We had to drive into Victoria to pick up the van we needed and we just made it there before the 5:00 closing time. The van was clean and ready despite the last minute nature of the reservation for that specific location. The rest of the rental was uneventful and we returned the van 24 hours later.Douglas W.