Moving Truck Rental in Victoria, BC at U-Haul Moving & Storage at Queens Ave

405 reviews

644 Queens Ave   Victoria, BC V8T1M1

(250) 381-2271

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(250) 381-2271

644 Queens Ave
Victoria, BC V8T1M1

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Truck Rentals

One-Way and In-Town Local Rentals in Victoria, BC V8T1M1

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

405 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Thank you for the awesome customer service.

David T. 
Rating:
5.0

U-Hall accommodated me with a van right away, there was no wait period. Thank you, U-Hall

Roderick M. 
Rating:
3.0

No dolly available which was very inconvenient for my move

HEATHER J. 
Rating:
3.0

Mobile check-in didn't work. Had to have employee dispatch me, and it took over half an hour. Employee was very helpful, but overall check-in not as convenient as possible.

Rebecca N. 
Rating:
5.0

Very fast and smooth check-out and check-in procedure. The agent was very helpful, kind, and courteous.

Mike D. 
Rating:
4.0

Location is close to DT and the staff are helpful.

Justin J. 
Rating:
5.0

Excellent service, reasonable rate.

Jocelyn G. 
Rating:
5.0

I have worked in car rental for 17 years and this was the best van rental experience I have ever seen. Congratulations to the team that created your processes!!

James A. 
Rating:
5.0

My Contact (Neville) was friendly and helpful.The rental from this location was easy. Happy customer

Richard A. 
Rating:
5.0

Carmen is great - I come in once a year, never remembering our codes etc. and she remembers our locker number off by heart. She is very helpful with any questions we have when we come.

Michelle A. 
Rating:
5.0

Friendly and personable staff, got my van right away. Well run establishment with great staff!

Daniel W. 
Rating:
5.0

Assure that other locations are providing the same level of friendly, warm, respectful and professional service at their locations. Replicate the person who helped and provided me the service.

Tarsam B. 
Rating:
5.0

Above and beyond customer service. They made it so much easier and pleasant to get my errands done.

Leslie L. 
Rating:
5.0

very positive rental experience, two times within a week

Don W. 
Rating:
5.0

Carmen was super efficient and organized . Everything worked out perfectly. Thanks!

Diane D. 
Rating:
4.0

Honestly can't think of any need for improvement....overall a very satisfying, professional and courteous transaction

Donald J. 
Rating:
3.0

Facility and staff are great, location hampered by location to bottle depot and mustard seed. Glad we could park our car inside the garage entry.

Peter H. 
Rating:
5.0

Very courteous and friendly. Gave great suggestions on products like forearm lifting straps. Will return to this store.

Yves S. 
Rating:
5.0

We reserved a van on-line approximately 1 week in advance, and were sent an email confirming a pick up location in Langford. When we arrived at the pick up location, we were advised there was no van available and that they hadn't had a u-haul van to rent for years. We were given a central booking telephone number to call. The man who helped us was very knowledgeable, calm and helpful. He indicated that we had been sent an email and a text about the change in pick up location. Nope. Regardless, he arranged another van rental for us which was probably difficult as it was November 29/30 time period and demand would be high. We had to drive into Victoria to pick up the van we needed and we just made it there before the 5:00 closing time. The van was clean and ready despite the last minute nature of the reservation for that specific location. The rest of the rental was uneventful and we returned the van 24 hours later.

Douglas W. 
Rating:
5.0

Thank you Carmen and Colleen for being so attentive and helpful.

Richard B. 
Rating:
5.0

Great service, friendly and capable staff allowed for 2 days of flexibility to move 2 House holds. I have used U Haul for years and will continue to use them in the future! G Denman Victoria BC

Geoffrey D. 
Rating:
5.0

The staff was very helpful and considerate. Excellent service, very professional, would recommend to everyone to choose them over others.

Berat S. 
Rating:
5.0

Great customer service! My rental vehicle was clean and waiting for me ... amazing customer care! Thank you.

Christopher C. 
Rating:
5.0

I had a very pleasant experience with U-Haul.

Carol T. 
Rating:
4.0

I recommend this smaller location: staff and service was fast and friendly. They sell moving supplies and equipment rentals, eg dollies and carts. They offer storage units, as well. The location is across the street from a bottle return depot and food bank/ drop-in centre. Be aware of your surroundings and it's OK. Staff were very helpful, provided valuable information.

Chad D. 
No reviews have been submitted for this location.

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