Overcharged by double without any explanation on the receipt. Charged for rented equipment that was never there even after stating that it was never there. No parking or customer assistance on site, rude person just saying download the app and do everything online I cant help you.
Nicolas B
Tysons BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vienna, VA 22182
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkWas good. But could have explained Fuel level and other details
jebakumar jExcellent customer service
Gohdar Aexcellent.
Joseph TService at pickup was ok. The blankets were part of the rental but not in the truck and I didn't need them so the cashier was able to remove them from my rental. The guy in the afternoon was almost worthless, when I came to return the truck he just kept repeating himself about not being able to help since he was just a cashier, amazingly when I went to put gas in the truck did he finally became able to help. I put gas in the truck little over where it started and afternoon cashier was arguing with me about where the fuel started until I showed him a photo. He continued to argue even after seeing the photo, because the phone said so.
Anthony S