The man at the counter she rude and condescending. He made a personal phone call to my cell phone to inform me that my moving help (the driver) (who happens to be a personal friend of mine ) “purposefully†drove through his properties grass causing property damage. He then informed me that he would have to assess the total cost of a tow truck and lawn repair before getting back to me to pay the costs of such. I was polite on the phone, but it really frustrated me that I would have to pay any sort of damage when all the driver did was park the uhaul the best he could by all the other uhaul trucks that were also parked in the grass off the side of the road. I would not recommend this location to anyone as I wouldn't want them to have the same unprofessional experience as I did.
Morgan M.
Dolls Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vincennes, IN 47591
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It's fine. Location smells like cats but they are at least able to help me.
Charlotte M.Truck was different than what the link I was sent to confirm the quality of truck. Back of truck and cab were dirty when we got it.
Alexis H.Truck was a peice of garage
THOMAS N.The owner was hard to get a hold of when I needed to extend the days I needed the truck. Kept calling and someone there kept telling me to call back in a few hours.
Jennifer B.