They called me to let me know I left items in cab of of truck.
TINA D
Dolls Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vincennes, IN 47591
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location was fine. However, the process was convoluted. The original reservation was to pick up the auto trailer in Princeton, Indiana. Discovered the Whitledge Tree Service location in Princeton, IN was NOT getting the equipment customers reserved - through no fault of their own. Evidently, it was not an isolated problem. There was even a Facebook post to warn people about the situation if you planned to pick your Uhaul equipment there - be prepared to have to travel somewhere else to get what you reserved. That is exactly what happened. I ended up calling the afternoon before to see if they would have the trailer - and they said they DID NOT. Gave me the number for U-Haul traffic office 317-351-7271. To get the auto transport trailer, we ended up having to drive to Vincennes, IN to Dolls Motel - an extra 30 minutes one way. UHaul needs to get their act together to service the Princeton, IN/Mt. Carmel, IL customer market. We were not happy!!
JUDY WNot that most friendly
BRIAN SThey were very helpful, went above and beyond.
PATRICK WDon’t change anything at all, keep up the great work, customer service was great, and felt I could have asked any questions if needed!
DEMETRIUS R