Check in experience was a little rough. I use location services for other applications but the uhaul website wouldn't recognize location so I had to use scan option and couldn't find code. The scan bar location code should be on all entrances. Also, returning vehicle there is no option to scan code and once again website wouldn't load location (not my device issue as I use location frequently).STACEYRENEE Q.
Trailer Rental & Towing in Virginia Beach, VA at U-Haul Moving & Storage at Town Center
Virginia Beach, VA 23462
(On Va Beach Blvd between Witchduck Rd and Aragona Blvd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Virginia Beach, VA 23462
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Radio did not work at all, pollen all in truck, employee lied to me at return, brakes need replacing they were squealing the whole dayAnthony F.
Process of renting a truck was made easy. I would highly recommend your location to others. Reps are polite and efficient.CAROLSPIVEY B.
The owner pressured me into not renting the truck for the full day. He made it seem like I had to return it within 6 hours. What a bullshit con artist duping me and tricking me. A Also the App to return the truck didn't work so I will be charged another fee too . This sucks!!!!!PETERBRISTOW G.
The truck that I was given for a 1200 mile one way trip had a "check engine" light on and 0% oil life remaining. I was told to ignore that. The engine died 3 times on the interstate going through the mountains of Virginia on I-64. It ended up making the 1200 mile trip, but those engine failures were quite anxiety inducing. I would suggest that you ensure that any maintenance items that are due for a long one way rental are taken care of before the vehicle is issued.WALTERBRIAN H.
Our open trailer was not at the site when arrived to pick up at our scheduled pickup time, and unfortunately wasnt scheduled to arrive for another hour at minimum. I requested to use a 5x8 closed trailer and the owner happily obliged! And was about $15 cheaper. Good work!RONALDD E.
We rented a trailer to haul mulch for our Boy Scout fundraiser. Upon arriving at location, was told trailer wouldn't hold weight and gatebwasnt rated for same weight as trailer. Immediately called store to return trailer and rent a truck. Store employee (Krysti Chappell) refused to transfer money from trailer to truck. Had trailer less than 60 minutes. She was Extremely rude when I picked up trailer. Told other female employee that she wasn't going to transfer funds because she "didn't know they were going to come in together". My husband and I were standing in front if her at the time and had been for entire transaction - absolutely no way for her to not know! Male supervisor had told her to transfer the money from trailer to truck and she outright refused to do so. Very disappointing customer service.William T.
Charged a 15.00 cleaning fee, but was never informed there would be a cleaning fee, both when picking up the trailer or when returning. That's a ripoff, as far as it goes.STEPHENMICHAEL K.
Counter service was very slow despite not many customers in the store.MICHAELJ E.
Dent in passenger door could have been repaired before pick upMelissa E.
Everything was perfect.HOANGMINH T.
I'm prove your website. The location finder does not include instructions for iPhones or androidsMATTHEW M.
Friendly people, quick service!DUSTINEUGENE S.
Everyone is helpful and well recommendedJANAZI D.
Great service. Should be mire than one person assisting customers at a time. This location was very busy when I was there.KATHLEEN E.
Went to drop off trailer during working hours around 10 or 11 am. Drove up in service drop off lane and no one came out to get the trailer. The door on that side of the building was not accessible from the outside so I had to walk around the building to go in the other side while the employees inside watched. When I entered the three employees inside told me that someone would check me in, and I was permitted to exit the store to return to my truck through the door I couldn't enter through before. An employee was uncoupling the trailer from the truck and told me that I was free to go. I asked, Isn't there a check-in and he stated that this was it, and dropped the trailer right there in the service lane and left. I delivered and didn't even get asked anything about how the trailer did, or if there was any trouble. The trailer did fine and gave me more satisfaction that any of the Uhaul employees. They could have cared less at the drop off place.DANIELB T.
Employees need to be sure of EVERYTHING before they contact a customer accusing them of stealing a Uhaul truck. Check cameras and inventory before calling with an attitude and telling your customers you are â€œheavily medicatedâ€. Worst customer service I have ever experienced.SARAH R.
Good service with an engaging staff. What more is necessary?SAMUEL E.
Everything was on time and on point. I would highly recommend this sight to my family and friends.Ora S.
Nothing, everything was fast friendly and easy.Couldnt have been any easier.I will use this location again next time I need any moving services.JOSEPHWILLIAM B.
Casta Mars Service What's GreatMARIADEL CARMEN L.
continue to give the excellent services that you provide,elizabeth M.
Keep up the great work.Tashawna J.