The rear of the vehicle was not clean I had to clean it prior to using it. It also had a foul smell which i had to air out and use air freshners to get rid of. The check engine light was on when I picked the vehicle up. The location said they were open according to their door and on line. However when I arrived they were closed for an unknown reason.
ERIC K
Economy Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waldorf, MD 20601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkCleanliness of the truck inside.
Tyne HEasy reservation process. Issues taking the photos in the app, but was able to easily connect with customer service.
Bianca CUhaul has really lowered it standards. I will never use your company again. I rented a 9 foot van through the 800 number, the lady that scheduled my appt set it up for only three hours without telling me, I didnt find out until the time of pickup the van was double booked for that day. I had already hired people to help me. The gentleman at the Waldorf office, told me the fee was 80.00 dollars, when I got home he attached and additional 20 plus dollars. So my total cost to rent a van for three hours was over 100.00 hundred dollars. (TOTAL ROBBERY). When I call again the 800 number, this guy I spoke to would only give me 50.00 dollars off my next rental. So on a Saturday when it was raining hard and traffic was off the chain, I was getting rod by uhaul. Thank you for NOTHING!!!!
LUCILLE HVery fast check in
ANTHONY C