The location is just an auto repair shop and there was no one on site that worked for UHAUL but the man (Ken) that helped me off site was great. He answered all my questions and was available when I needed anything. He made the experience simple and easy even though he wasn't there in person.Kristi M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Waltham, MA 02453
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was excellentAndrea R.
The entire experience was seamless! That I could even get a van when I needed it considering the timing was amazing. All of your agents went above and beyond to help!Elizabeth B.
Everything excellentElizabeth F.
The person behind the desk was on what seemed to be a personal phone call. He said he would assist me but after 5 minutes while still on the phone directed me to the uhaul phone number on a piece of paper on the desk. I called and spoke to someone about the van, have no idea who this person was or why I was calling this number. After 30ish minutes I was able to obtain the van. The guy on the phone then asked me to go into the automotive place and ask the guy behind the desk a question only to be met with a condescending tone asking me if I knew where to drop off the key. There should be more information about renting from a non-uhaul location and what it entails. Also, the person picking up the phone should announce who he is and why we have to call or the person at the desk. The person on the phone seemed really nice and informative. It just seemed like a really shady operation. If I needed to rent from there again, it would be nice to have the phone number ahead of time so I didn't have to stand outside in 100 degree heat. Unfortunately, I wouldn't recommend anyone renting from here.Patricia H.