Very unhappy! First we were told the equipment we wanted wasn't available. Went to another location and even reserved pick up, get there and there's a note on the door saying that they won't be back until 1pm when our pick up was for 1130am and we were there on time. Call Uhaul back and get told that there is the equipment we need at the location we had JUST LEFT. Uhaul offered us a trailer instead of dolly at the same price due to the run around, which was about 45$. Great, made us happy. We went back to the first location which was 20 miles from where we were. Got the trailer and left at about 1pm. Well after the time we expected to leave. No where do anyone mention that during drop off, would we have to show pictures. In fact, we were told as long as it was back before the worker arrived in the morning, we would be fine. I was dropped off when we got back and my father went and dropped the trailer off around 8pm. We didn't even have the trailer a full 24 hours. I get the bill today in my email saying my dads card was charged $169.63!!! Well over what we were promised due to the run around we already had with them! I will not be doing any business with Uhaul in the future, as my father is now in a bind because of this and our promises were not honored. I didn't even get notification about the return process until well after the equipment was already returned (at about 10-11pm when it was already dropped off hours prior). Just bad, bad service!!!!
Trailer Rental & Towing in West Chazy, NY at Ducks Auto Parts
Moving to or from West Chazy, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in West Chazy, NY 12992 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in West Chazy, NY
Cargo trailers in West Chazy, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Ducks Auto Parts!
Utility trailers are perfect for towing large or oversize cargo in West Chazy, NY 12992. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Ducks Auto Parts provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in West Chazy, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in West Chazy, NY online today!
Trailer and Towing Supplies
U Haul cancelled my original reservation without notifying me. It's fortunate I checked before heading 60 minutes in the wrong direction. U Haul need to do a better job notifying customers of a change in plans. This comment does not reflect the experience at the pick up location where I was able to find a trailer
Be sure to tell the customer that they need to fill the gas back to where it was even on a rental that is charged by the mile. I think it's absolutely crazy that a person pays $.99/mile and still gets charged a gas refill price!!
the problem is the phone number on uhauls web sit is wrong I thought I was calling ducks in west chazy but when I arrived to pick up the trailer I had registered one at there store in champlain just ask to make sure witch location you are talking with
The gentleman at Ducks were friendly and helpful. They went out of there way to make sure I was good to go!
Young kid. Didn't have a clue. He had to call plattsburgh. Said we would get email for dropping it off. Still don't have it. Called Plattsburgh location on rte 3 . Very rude guy who hung up on me after he interrupted me every time I tried to speak.
Great service. Only improvement would be lower rates.
Employee was a lifesaver.
Plattsburgh dealers suck promised a car trailer called last minute to tell me they didn't have one . Ducks came through and excellent service yet was an hour further added lots more time on the trip . Plattsburgh's fault not ducks.