First off the actual employees were great. It was fast in and out and they were polite and helpful. However this location is literally UP A MOUNTAIN in the middle of nowhere. We almost turned around halfway up thinking there was no way on earth there was a Uhaul location renting trailers up there. After 1.5 hours we finally made it though 🙌. The personnel were helpful and soon we were on our way with our filthy ice covered trailer. Again I can't really blame the personnel as it was a snow storm the previous day, but the trailer was far from clean. The drive was beautiful, but not when you are trying to get a car hauler and get back down again. Would never recommend as a place to get a trailer , unless you live up that mountain but judging by the town size...you probably dont.
Eric M.
Westcliffe Petro Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westcliffe, CO 81252
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The return was quick and easy.
Gregg V.Jacob was very cooperative and helpful. Nothing to improve on.
Joseph F.Easy
jeannette B.I'm not sure who messed up, but I asked for 7 days and the contract was written for 6, but I received a confirmation for 7. When I didn't return the truck after 6 days, even though I called Westcliffe Petro and told them I needed the truck until Tuesday, U-Haul called and accused me of stealing their truck and threatened legal action. I spent about 3 hours trying to straighten it out, instead of unloading. Then, when I returned the truck, Westcliffe Petro called U-Haul abut the changes and they wouldn't back up what I had been told and confirmed by email. The result was, I got charged for 2 extra days, 2days insurance, plus taxes, instead of one day. Overall, I find the dealers very reputable, but U-Haul company as a very poor company to rent from, thus I will not bother to rent from them again and will pass along the word to others.
Roger M.