The lady was rude and acted as if I was bothering her. She told me the moving blankets were dirty and used, I told her my order had a Dolly she said no it didn't and I asked to add one She said she could not. Customer service a zero, truck cleanliness a 9. I will not use this location again!Eric S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Willowick, OH 44095
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Staff friendly and professional during pickup and drop off. Thank you!Freda H.
Vehicle was dirty, fuel was 1/2 full.Daniel M.
The guy who check me out was polite.Tonya B.
The woman who we worked with us at pick up was so nice & very helpful. She went over everything with us thoroughly. She made our experience a positive one. The storage part of the truck was the perfect size for our move & it was clean. The driving cab of the truck was dirty & had a lot of cigarette ashes in the cup holders & on the floor. Our move was local but I think if someone was using it to move to another state they would have been disappointed/upset.Susan B.