The lock on the back of the truck was difficult to open; install a better lock because if this was after hours, I wouldn't have been able to take the truck. The woman at this location is really on top of things and she was impressive. I will rent here again because of the service.GEORGE K.
Trailer Rental & Towing in Wilmington, NC at Cape Fear Appliance Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wilmington, NC 28401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The folks at Cape Fear Appliance are very responsive and helpful. Thanks for great customer service!DAVID L.
Cheryl was very thorough and helpful from start to finish.DENISE C.
Shelley and staff very helpful and nice. Locaton/showroom could be a little neater and cleanerStephen B.
Ramona was great to work with.MACK H.
Very helpful personnel. Only problem we had is the 10 ft. vans need another step-down on the bumper.RICHARD J.
Cape Fear Appliance came through for me when the originally scheduled drop off location -Earl's Wrecking -refused to accept the rental trailer. I was told that "We aren't taking trailer returns". Leaving me to start calling U-Haul locations to find someone who could help. Thank you Ramona at Cape Fear Appliance for your assistanceEd M.
Ms RAMONA IS A CONSUMMATE PROFESSIONALROBERT K.
Nothing I can say. The receptionist was rhe bÃ·at and very polite. I will be referringand using them in the future. BLESSINGS ALLGLORIA F.
Ramona was just awesome, one of the best parts of our trip. She worked her butt off, was enjoyable, delightful, and "entertaining". We will always remember Ramona. And we love Bo Berry Bisquits now! ;) You better pay her well, and do what you can to keep her around.WESLEY H.
Waited 15 minutes while the UHaul rep cleaned the floor of the truck while I was told she was checking the fuel gauge and miles. That put me behind my schedule.DENNIS H.
Ramona was awesome. Customer service was superb and I was in and out quickly.WAYNE J.
Very efficient and professional customer service. Thank youAUSTIN W.
Awesome staff inside. Not only were they professional, they are fun! Made my day!!!Sheri C.
Store appearance with appliances. Need more orderLevern C.
Excellent over all the lady working the desk was helpful and I for would definitely recommendAaron H.
Returned with a smidge under 1/4 tank because the needle looks ok and was charged $50+ dollars for 1/32 of gas! Seems like a tourist trap to me. I've made several rentals in the past month or so and this location will make me look at other companies it's so shadyKENNITH D.
Great customer service. Went out of their way to help me find what I needed with short notice.Larry W.
Nothing at this timeAlbert I.
Don't charge extra mileage if it's over a littleSTEPHEN D.
Great serviceDURVIN S.
The staff at Cape Fear Appliance Service are always so helpful with my rentals!RONALD G.
No.one was there it was a bar/laundromat very run down had to drop at another location which I found on.my ownmike M.
The lady that checked us out was very unprofessional. She used curse words and complained a lot about past customers etc. She was very short with the way she treated us and complained constantly about everyone coming in at the same time and people being at the door waiting for her when she came to work etc. She explained that she would charge us if the truck was not cleaned out so we made it a point to clean it out and made sure no trash was left in it etc. she still charged us $25 cleaning fee and I know good and well that truck was clean when we brought it back. We didn't even keep it the full 24 hours. We took two loads of furniture and that was it. I will not use this location or Uhaul again for that matter. I've used other truck rental companies in the past and never had any experience like this with them.Terah W.