The check-out process was awkward. The gentleman did not seem experienced. They did not provide any assistance for connecting the trailer. They told me to drive to the back, find the trailer, and connect it myself. The trailer is heavy. I needed help. I had to find a bystander to help. I then had to drive the completed rig to the front office so that they could take photos. I have rented trailers from U-Haul throughout the years and this was the first time that I was not provided assistance.
STEVEN B
Store It
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winfield, WV 25213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing, everything was perfect as is.
JARED WNothing, everything was perfect.
JARED WVery easy experience, only do better is to have someone be a spotter when backing up to trailer.
LESTER HThis facility is always a 10/10. Great workers, clean equipment, never an issue!
DANIEL P