There were no directions as to where the boxes were located, nor how to get to the trucks themselves. So it took me over 30 Mins to find the key lock compartment after being on hold for 10’mins with the help line.
Abbi C
Store It
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winfield, WV 25213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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App took 45 minutes for approval and pickup. I was overcharged by approximately $87 due to inaccurate mileage tracking.
Howard YNothing it was great.
JARED WWhen I got there, I had trouble with the app. You have to drive a good way back. Check out the truck make sure it’s there. Drive all the way back through the lots and past the buildings and back around front to the lock box then the the lock was very hard to operate to get open. They said jiggle it. I jiggled we tried multiple things. They stayed online with me for a while again they told me to jiggle it. They gave me different codes. Finally we got it open by that time I had already spent almost an hour trying to just get the key to my truck. I had people I was paying to help me move waiting. It was not a good experience. It was freezing outside as well while we stood there playing with that lock. I would recommend this location, but not to go through after hours.
Linda CThe 6x12 trailer is too heavy to pick up, U-Haul needs to add a jack rollup stand to this type trailer.
Jeff L