The guy in charge didn't know what to do and said he couldn't dispatch me because his uhaul pad wasn't working. I had a very hard time there.
VIVIAN R
Mike's Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wonder Lake, IL 60097
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Customer Reviews
- 3.0 Average Customer Rating
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The only suggestion that I have, which would have been most helpful, is that the vehicle should have been cleaned off, as it snowed 4-6" that day and the truck was snow covered. I used my arm to remove most of the snow and had to walk back to the pick up location and ask if I could borrow a broom as I could not remove the snow from the windshield. Luckily I picked up the truck when the location was open, otherwise, I would have been driving the truck with a majority snow covered windshield, which is unsafe. Other than that, the truck was in perfect condition and the person I deal with a Mike's Automotive, was very helpful.
Tracy SAll good rental went smooth,
RONALD Ywould have preferred to pick up closer to my residence and location was rural so had some issues with internet at time of pick up
David SDid not have my hand truck or furniture blankets that I pre-paid for. They stated they just "could not help me."
Joseph E