Get someone more personable that explains things and charges. The Keys were looked in a box and the guy had to break into it to get the Keys. I was overcharged from what I had reserved so I called the main uhaul and got a credit.Patricia H.
Top Lock Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Adrian, MI 49221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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We dropped the truck off with the Uhaul online drop off feature about 9 am according to the hours posted The internet was slow so it took a long time to upload pictures. We called the number on the door to see about having an employee check the truck in at our drop off. The employee was on the way to the store when The pictures finally loaded and we were able to finish the online check in. All in all not a bad experience. The building grounds could use some weeding and upkeep, otherwise, it was easy to locate and having online drop off was a bonus.Diane K.
I had a great experience with Nate at this location, very kind and helpfulSharon M.
Arrived on location at 9 AM, the truck had not been started. The gentleman just gave us keys and sent us out to the wrong truck. Took another half an hour to get the paperwork and that I had already done and already made the payment. Completely disappointed in the customer service and I won't do business at this location ever again!!Amy S.