Gentleman was very polite!JUDITH B.
Moving Truck Rental in Allentown, PA at Jetport Self Storage
(U-Haul Neighborhood Dealer)
Allentown, PA 18109
(across from LVI Airport)
Services at this Location:
- Mon: 10 am - 2 pm
- Tue-Thur: Closed
- Fri: 10 am - 4 pm
- Sat-Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Allentown, PA 18109
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Inside cab was full of mud from last customer. 2 weeks later, and I am still waiting to get my bill updated. They overcharged me 45 dollars, and still have not refunded me.Michael C.
I was so impressed with the customer service at this location. I had to put my daughter's items in storage during college break and they were so accommodating and helpful! have another unit with UHaul back home and the customer service at that big location is severely lacking. I would highly recommend Jetport!!Karla J.
Tell your chat people it's ok to tell renters they need to provide credit card info before getting key. I had to stop rental process to call 888 number to understand why I wasn't given key to inspect interior if truck which was requested before the request for credit card info in the â€œcheck inâ€ process. This also became confusing since I reserved with a credit card. I now know for future rentals to go through your app - not your website. Your website doesn't let you take pictures. You looking for phone reps in Bethlehem Pa area.Ivy P.
The hours were a little inconvenient as they are only open 9-3.. otherwise it was fine..Duane H.
Not a lot of room to maneuver your vehicle with a trailer attached. The person who helped me was very nice. I'd use this location as a drop-off location again.Randal L.
I was under a different assumption of rates .. I had i known my reservation money for the truck would have not been refunded I would have not gotten the rental. Also had a problem with the mobile return check in which apparently caused my rate to go from 24 hours to 2 day costs. So all in all I paid uhaul an extra $80 for nothing .Rachel M.
Manager Bob Miller... great guy. Very helpful he wasBrian C.
Fix your mobile app, it sucks!scott G.
My headlight I was pulled over and still paid full priceSAMUELLE L.
I will never use U-haul again - your customer service SUCKS, your manner of handling things is terrible and I will never recommend Uhaul to anyone.Cynthia M.
Only thing i would recommend is make sure when you change your operation equipment that your people are trained on it better. Besides that everything was fineStephen M.
he won t give me my refund back of 6.95 for rental of 10 x 15Daniel F.
when I called the Whitehall location I was told everything was there. then someone who actually worked at that location told me the equipment was not there and I had to go to a location further away. This is the second time this has happened when renting from your company and it is absolutely ridiculous that a main rental location didn't have a 10' truck and a tow dolly.Diane S.
Make the rates a little cheaper it would help to put diesel engines in trucks.DON Y.
I found the gentleman running the shop to be very friendly and helpful.mark D.
Keep up what you doingJonathan M.
Just check brakes and lights to make sure they both work correctly. 1 headlight was out and the brakes squecked everytime I slowed down.THOMAS G.
We reserved our truck well in advance, however when we went to go pickup our truck at the Bethlehem, PA location on moving day we were told uhaul has no trucks at the moment. The salesman also showed sympathy or respect for us. He was very rude and offered no alternatives or help of any kind. Two hours of our time was wasted because of this issue. We spent those 2 hours on the phone with Uhaul searching for a truck. Finally, one truck was located for us at the Allentown, PA site. Uhaul needs to improve their reservation system. If a customer reserves a specific truck, it should be there when they go to pick it up.ATAUL Q.
The gentleman who helped me was very nice and friendly. The equipment was there and clean. The location is set back off the street so it's easy to miss at night.phillip C.
No communication. Discounted mileage rate promised and wasn't told to the pick up site. Wasn't a positive experienceCOURTNEY M.
Good customer service!ROBERT S.
Great location! The gentleman who checked me in and out was very friendly and helpful. My truck was clean and ready for me when I arrived, and returning it was quick and painless. I will definitely use this location again. Thank you!Andy M.
Great experience. Would definitely rent from them again.MARCI M.