Fast and easy service! The gentleman the helped us was knowledgeable and fixed some things I had reserved incorrectly which made my life so much easier. Great experience overall.
Astoria R
International Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anchorage, AK 99518
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The vehicle I rented was not clean and clear of equipment. There was a used comb on the center console and the rear was not swept from the previous use. I did not appreciate that I had to remove/apply the cardboard display in the windshield and deal the with the hassle of safely storing the two dollies left in the rear since I did not use, want, nor pay for them. I will not be using the contactless service again as it seems to provide an opportunity for lazy management.
Zackary TYes is only because staff that had nothing to do with my Uhaul where friedlier han the Uhaul down thw street on old seward.
WENSON GThe pickup was not properly prepared, the truck bed still had a 6 inch layer of snow from the snow fall the previous day.
Arness GLoved the location and service. Not happy with the customer service. The female staffer treated me as if I was trying to steal the truck. I chose the mobile pick up option (using my phone) instead of the in-person counter option. I entered the combo code into the lock box outside to get the truck key. Then the staffer came outside. I asked: "How do I work this sliding thing on the lock to open it?" She said: "You dont. Follow me inside." I felt like she thought I was trying to steal a vehicle. I then told her I had gone thru the mobile process, so what was the point of me coming to the counter to get the key? I think she then realized I had entered the correct lock combo code to get the truck key...so I must be a legitimate customer. Her whole attitude changed, and she became nice and handed me the truck key. But up until then...she was rude and forceful. Not happy.
Neal F