Worst customer experience ever !!! If I where a boss I would be embarrassed having people like that work for me. Both gentlemen and women where very very rude. The lady was so rude I moved away from her. She even laughed at me when I tried to pay with cash app card. Which took almost an hour to collect my Payment. I had an appointment to pick up a uhaul at 4:45pm. When I arrived the truck or needed information was not ready. Didn't know how to take my payment. Meaning I did not get keys until 5:30pm. Then was charged for brining it back at 5:30 ( 24 hours from when I left the parking lot with the Uhaul) because my paper work had my original pick up date. They should have changed my drop off time since it was on them.
Moving Truck Rental in Anderson, IN at 53rd Street Secure Storage
Moving to or from Anderson, IN 46013? Get FREE truck rental rate quotes at 53rd Street Secure Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at 53rd Street Secure Storage
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Pickups Small jobs -
Cargo vans Small jobs -
10' truck Studio to
1 Bedroom Apt. -
15' truck 1 Bedroom Home
to 2 Bedroom Apt. -
17' truck Home up to 2 bedrooms -
20' truck 2 Bedroom Home
to 3 Bedroom Apt. -
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Anderson, IN.
Cargo vans and pickup truck rentals in Anderson, IN
U-Haul cargo van rentals and pickup trucks in Anderson, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Anderson, IN 46013. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Features
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer Reviews
On the van it said rental was $19.95 It cost me over $72.00 to rent the van for less than 6 hours and less than 30 miles of use. The van had a low tire pressure light on
1) Do not charge $3.50 for a gallon of gas when the local rate is $2.25. That's really price gouging. 2) I received a call from Uhaul at 9pm saying my truck was late. I had returned it by 4:30pm.
As was always Uhaul Trucks are very handy. I booked (at Satterfield Rd, Anderson IN) online 15 footer Truck for 1 day which was $29, but when I came to pick it up that Lady tried to sell it to me for $59 plus $29 for what ever. She said that that's the price and NO arguments either you take Truck or you hit the road, I called to Uhaul-800 number and they dissolved the problem. and again thank you Uhaul customer services.
The appliance dolly I rented was not with the truck. I had to come back after the store opened to get one.
My truck staled 2 times while I was at a light.
Overall it was good but when it was time to get my money back of the remainder they didn't and I'm really let down by that judging on I really needed it
When I turned in the key I was told my deposit would be sent to me in the mail. I needed that deposit back that day. Now I have to wait nearly a week before I get the refund and also it will be hard to cash the check since my driver's license is from another city. Bad way to run a business
No cash? No debit? Shame.
Everything was excellent!!!
There was low tire light on when I picked up the van. This location was unable to help me put air in tire. Called U-haul and they fixed problem. Thank you.
The one thing I was not a fan of is having to take the van back to the original location and not the city I moved my daughter to. I was not happy to learn about that when I picked up the van. This cost me double miles driving it back to the original location. There should be some type fine print to tell me this before I reserve the van. The other thing when I booked it online and I wanted to pick up the van at 8am and not 10am when they opened! It would've been valuable to know this when I was reserving van online., but other than that it was a good experience.
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The rental was supposed to be $19.95. I was charged $29.95. I literally went 3 miles and was charged $10,50 gas charge. The staff were both extremely rude. Believe me. I will never recommend this facility for anything... not even to pick up dog poop. Horrible experience!!!!!
Very friendly & helpful. Quick & easy rental/return. Will definitely rent again if needed.
I was supposed to get a truck from another location but an employee took the key home for the truck I was supposed to have so I had to go to this location. Thankfully they had one.
Very friendly and proffessional personnell
They knew I needed an appliance dolly, but when I arrived the first thing she said was “We don't have an appliance dolly “. She gave me the address of another uhaul location and I had to go get it there. They should have done that for me before I arrived. That made me an hour late getting started, which turned out to be a big deal later. A heads-up phone call would have helped.
The manager was friendly and very helpful. He went over everything so I knew exactly what to expect and the rental process was easy. I would definitely go back to this location for future rental needs.
Nothing
Great A+ job!
Service engine soon light was on. Air pressure monitoring system was failed. Tires were bad. You charged twice as much as Penske or budget but your truck was in disrepair.
Nothing to improve on. The woman that helped me was very nice and made the process extremely easy!
When I picked up Rental truck, the check engine light was on and the TPMS light was on. No one told me about this and I was worried the the tire pressure was inadequate and could prove to be dangerous to drive across town with the truck being loaded with merchandise. I paid full rate to rent this truck and i expect a functional rental when I pick it up.......
Bryant and Missy made this difficult task so much easier for me. Their kindness and professionalism helped me greatly. You are fortunate to have such dedicated employees.
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