You should be figuring your app out. I've taken screenshots and saved recordings along the way. I will also be reverse engineering and decompiling code and data from your phone app to help prove my case - in small claims court.
James C
Prairie Performance Sales & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Angola, IN 46703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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RICKY EThe app was not easy to use at all. I also think all the info you want like drivers license and addres and a reference could be done prior to arrival. We ended up having to go to the counter to get the code to get the key because the app was not working correctly
Jessica HThey were not open so we dis not interact
CHAD FWe unfortunately had some overhead damage that we reported upon drop off. The app informed me that someone would reach out in the next couple of days to complete everything. I didn't get a call. Just a receipt and a charge for the deductible. I would have preferred someone call and talk with me about the process and what to expect. We were honest and open and of course willing to take care of the issue. However, no one likes having big charges to their card without any conversation first. Customer service is what will set you apart from any other business. I don't feel that your customer service is where it should be given my experience!
Kacie G