First the location changed which was no big deal. They didn't open till 11 meaning I had to deal with a lock I couldn't get open, had to have help finally getting it open. The cart I reserved wasn't available. Had to use a had cart that made moving a couch and other large items almost impossible. Wasn't notified that something I reserved until it was too late to get another one. Was told by employee of Meat slicer that I could drive to another location to get the cart I reserved. The truck was brand new but no ay to adjust the mirrors??? No cruise control????Marti W.
The Meat Slicer
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Apache Junction, AZ 85120
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- 3.5 Average Customer Rating
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Super easy drop off!Mary H.
Fast service and friendly staffJames M.
Just a dirt lot, no one at the location to check you in. Everything is by using the mobile app.Rory M.
This location was fine, but someone called us on the 16th asking us to deliver it further away because the Meat Slicer location was full and couldn't accept anymore. While taking exception to yet another U-Haul inconvenience the phone call dropped as we were driving through the mountains. I responded to a follow up text to call because of a problem by stating that I would honor the contract and return the trailer to the location on the contract. The Meat Slicer location had plenty of space to return the trailer leading me to believe that the true reason you wanted it returned to a site further west was because it was needed there. On both ends of the rental, U-Haul has inconvenienced us on one end and tried to inconvenience us with dishonesty on the other end. Though the people at each location were fine, as was the trailer, once we got one with a valid plate, the overall experience from using U-Haul was very negative.Brian C.