Gas hand didn't reflect a full tank when truck was filled and overflowed less than 1 mile away from drop off point. I rented the vehicle for 24hrs but brought it back in a 5hr time frame with only 20 miles driven and was charged $20 because they were closed 20 minutes before I returned the vehicle even though it was returned 15hrs before the return time. This company has too many loopholes in order to charge more than what you use.
CHARLES G
D Bassett Roofing & Renovation LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Drop off was fine. It was hard to see the sign so we pulled up into the wrong driveway, but the drop off location agent was okay with it. He was friendly, and thorough with the inspection and welcomed us back to the area (we are currently in the process of relocating)
MICHAEL BCarl is a good man and very helpful. Excellent customer service! Highly recommended!
WINSTON DThe staff was extremely helpful and polite. The reservation was smooth and the truck was well maintained. I would like to extend an extra appreciation to the manager who got me checked in. He was extremely helpful and polite. Huge thank you! God bless you.
ALFRED GThe gentleman that rented the equipment was friendly, helpful and seemed genuinely interested in the move and the locaction we were headed too. Nice guy
JOHNNY R