Sam Davidson Was ***** Helpful made things easy Great Experience,Great at what he Does👌🏻.
Eric S
D Bassett Roofing & Renovation LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The employee representing this U-Haul franchise was completely disinterested in providing professional or efficient service. His demeanor was rude and disrespectful. He made no attempt to assist in the locating the trailer in the yard. The trailer was not equipped with the 6 furniture pads I had paid for, nor were they provided. Even though I had paid for Safe Tow and Safe Trip, he did not get out his chair in order to provide correct hook-up oversight. Not only will I not utilize this franchise in the future, I have already advised two neighbors to avoid it as well.
William SKeep up the good work
NATHAN LCustomer support lacking.
Michael SMake sure the customer is aware if its a one way reservation or not. I was charged over 200.00 for taking it to another location. I called and spoke to a representative and she stated that I should have informed the employee where I was taking the truck. I replied that I didn't volunteer that information because I have rented in the past and I had never had an issue. Had the employee told me prior to me making the reservation that it was a one way reservation I would have NEVER rented it. I was the only customer there so the gentleman that waited on me had plenty of time without rush to explain exactly what type of reservation I was getting. I would think that would be a top priority. I will NEVER rent from uhaul again.
Norma Z