Jessica was absolutely wonderful. Great to work with will rent from there again.Roxann W.
Auburn Way Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Auburn, WA 98001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The person that checked me in was rather irritated, rude, and not excited at all to help me. She even reprimanded me for being 5 minutes early (which, frankly, is unheard of) from our reservation time. Our vehicle also didn't come with any of the requested pads. Perhaps if the employee was better I would recommend it, but it was a very sub-par experience.Tyler G.
I ordered pads and a dolly. This location doesn't carry either and I was not informed before arriving.Lois B.
My rental was supposed to be at the Auburn market. When I went to go to pick it up they said that the gas tank had been drilled and drained last night. Auburn is going down hill for sure. I didn't get mad and you found me another location when I got there someone else said that they were me and they were checking out it shouldn't be that simple to just say they know me! Not having availability at the first place added on to my day. The back of the van was messy I cleaned it. The girl at the second location was very nice. I am glad that I made it there before someone took my van in my name! I really like the van for running errands I will use it again hopefully next time without the issues. Highly recommend locations where the rentals are locked inside a gate in Auburn. I know that isn't always possible but between catalytic converters and gas this place must be costing you a lot. Have a nice day.Seth C.
The attendant was very clear and thorough with the information she provided. She was friendly and helpful. The website worked perfectly to reserve and return the vehicle. However, I did not get an email confirming the return process was complete.Katherine M.