Everything was 100%! From the time I pulled up to the gate, to the drop off time.ROLANDO C.
Moving Truck Rental in Austin, TX at Watson & Taylor Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Austin, TX 78721
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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A trailer with ramp always, uhaul representative did explain no ramp!!DELBERT H.
I can't think of any improvements. It was a very hassle-free transaction. The man running the place wasreally nice and helpful.JOSHUA C.
I was very satisfied with custr service and very easy process of rental.kedrin M.
Staff was very friendly and helpful.john W.
Friendly staff and quick service.Stephan J.
The owners were so incredibly kind, helpful, and personable. We will definitely return to that location for our next rental!Kimberly M.
The person at the location was efficient and helpful.RONALD Z.
Super friendly customer service!ALTHEA L.
The team at this location was incredibly kind and helpful. They were also very diligent in explaining the rental process and answering any questions I had. I will definitely come back for any moving needs.Mason A.
The truck was not cleaned. Doing a check of the truck with phone photos does not show the existing damage on the truck. It would be helpful to have the truck I ordered from the location I needed it from without moving my reservation the day prior to my move. This caused additional stress in an already stressful move.Paul M.
Friendly and efficientDEWAYNE W.
Absolute best U-Haul experience ever- fast, clean, and courteous! Owners were prompt, kind, and SO helpful! Have you ever seen someone clean the truck before you take it away? Now I have! Have you ever had someone walk with you around the truck and point out imperfections so you aren't charged? Now, yes! I've moved many times and this was by far the best truck and experience. Watson & Taylor self storage is highly recommended!EMMA H.
The employees working here are very friendly and easy to get in touch with. This was the first time I'd ever rented a U-Haul through the app and everything was fast and simple. I think it has been mentioned before, but I'll mention again, if your phone doesn't get a good cell signal, it may be a little difficult accessing the app from this location.Aron T.
The location is great and the owners are so friendly and accommodating. However, UHaul itself needs to properly reflect that 24/7 pickup is not currently available at this location.Emily N.
Horrible. I re-fueled the truck above the 1/4 tank mark and surpassed the guide chart by $2. They are trying to charge me an additional $58.88 for (Ez fuel sales, Fuel fill up service). Never using againSylvia R.
Better internet service. Checking out took longer than necessary because of slow internet service.Tom C.
The whole process from reserving, picking up and returning the truck went off without a hitch. I would definitely recommend renting a uhaul from this location. The only down side right now is all the construction in the area. However the customer service I received made up for that.Roslyn N.
It's good to know that people like that are still around! They are helpful curtious,quick & efficient,and make you feel comfortable while tending business! ( Plus the ice water definitely helped!) Thank you ??Karl D.
When I filled the truck up with gas, gas spewed out of a pipe underneath the truck (near the gas tank). It looked like someone had tried to patch the leak but quite a bit of gas still spilled out onto the ground.Riley F.
Make sure signage and phone calls are easily available.Timothy O.
The staff here are so nice and accommodating. They made a stressful event very easy. Thank you BJBarbara J.
The people were wonderful. Very accommodating after a long trip.Jana R.
Past customer had a dog. Windows inside dirty and not vacumedJerry G.
They charged me gas that I was not suppose to be charged and,saying they took picture of gas hand,I put gas above 4th a tank,,lthats what was in truck before I left ,,this is the worst service ever,I AM SUPER PISSED,cherish S.