Stood out in cold and wind to do paperwork. She started truck when we got there didn't clean snow off windshield, didn't go around truck with me looking for damage.whole place was very messy, truck had some mud spatter on outside. Standing in cold was worst part of experience.
TEDD G
Shinning Star Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baldwin, WI 54002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Personnel were kind, efficient and knowledgeable.
John GGreat service.
Steven LI reserved a truck in Eau Claire and found out two days before I was scheduled to pick up that they no longer have the truck and that I had to drive 45 minutes away to pick up another truck. They offered a discount so we agreed to the farther location. This location was at a residential goat farm. When we picked up the truck, it had a strong odor like goat poop and the truck was on empty. We had to immediately stop and put fuel in the truck. We got charged the full amount, even though they were giving us a discount due to us having to drive 45 minutes to get a truck. We did call the next day and we did finally given a $200 credit which still was not the price we were originally told it would be discounted. We have rented from U-Haul in the past and this is the first time we’ve had so many issues.
JOHN HIt’s been farm.
JAMES P