One of the worst experiences I have ever had. Had my Uhaul truck set for 24/7 mobile pick up at the location at 4301 Pulaski Hwy, Highlandtown, MD 21224. Got email confirmation that everything was set up perfectly. I get there the morning of my move and am told by customer support that my truck was not made ready for mobile pickup. The reservation was made well in advance and I was not notified of this. Customer support then sends me to a second location and confirms with me on the phone that I will easily be able to access my truck for 24/7 mobile pick up at this 2nd location (6425 Pulaski Hwy Baltimore, MD 21205). I get to the 2nd location and once again unable to access my truck. I call support and they say they have no idea what I am talking about and that they should not have sent me to the 2nd location? Never using Uhaul again.Anthony C.
Moving Truck Rental in Baltimore, MD at Pulaski Liquors
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Baltimore, MD 21205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Easy drop off. Staff were nice and friendlyEmmanuel S.
The online check in process was very confusing and problematic. The online check in was done prior to arriving on site, but once on site there were many issues getting the unit. The app required a lot of additional documentation, that i was not aware I would need (like a passport). This information needs to be provided upfront of what additional documentation may be provided.Jonathan R.
This is goodKhawaja T.