How in the world did I go from a rate of $19.95 to $132.06? That is the most ridiculous case of false advertising that I ever seen! A $25 cleaning fee? I hauled a sofa, nothing else, just a sofa. What got dirty? I will never use U-haul again and I will do my best to make sure my friends and family don't either. It this isn't criminal, it should be. Never again. DO NOT USE THIS COMPANY.Dale M.
True Value Rental
(U-Haul Neighborhood Dealer)
- Mon–Sat8:30 am–3:30 pm
- Sunday9:30 am–1:30 pm
Special Operating Hours
- 12/23/2023: 8:30 am - 12:00 pm
- 12/24/2023: Closed
- 12/25/2023: Closed
- 12/30/2023: 8:30 am - 12:00 pm
- 12/31/2023: Closed
- 1/1/2024: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town® Rentals in Bay City, MI 48706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Location was closed so I just used the key Dropbox.Dan F.
The staff at this location is always Head and Shoulders above all others. The woman at the counter, Missy is always welcoming engaging informative and efficient. The gentleman on the back end is always very knowledgeable about what I'm renting and always more than helpful. This store is a thing Beacon of the rental industry.Anthony C.
Bring the price down a little.....JAMES B.
The app needs a ton of improvement. The entire rental system kept glitching and I had to restart my pickup process multiple times. To save time I was trying to pick up my rental without going in to the store. I had to go into the store anyway. My photos wouldn't upload, I couldn't move onto the next steps of the process, it took me 30+ minutes to pick it up, and around 15 to drop it off. It wasted more time than just going in to rent. There was absolutely nothing wrong with the rental place it was clean and organized, and the employee was easy to talk to.Andrianna P.