I had a problem returning my trailer, I was not given a code to bring the trailer in and leave it inside, I called Uhaul support and after a wait they told me tobkeave it outside, I took pictures but hope nothing happens and I do not get in any trouble over this.
Angelo G
Your Space Storage at Bel Air
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bel Air, MD 21015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were very friendly and supportive. I changed my reservation twice and they were happy to help!
Betsy MI was very pleased with how your staff at the front desk was so helpful and pleasant I would use your company again if I needed it Very Pleasant Staff
Rose NThe truck leaked into the cargo area, which prevented me from loading any cardboard boxes because they would have been damaged after sitting on the wet floor. Rather than providing a replacement truck, U-Haul dispatched a repair technician to my home to address the leak. Unfortunately, the repair attempt was unsuccessful because the patch material the technician intended to use would not adhere to the surface due to the ongoing rain. As a result, the leak remained unresolved and the truck was still unsuitable for transporting my belongings. Because the issue was not resolved, the window for obtaining a replacement truck that evening closed, leaving me without a usable vehicle for my move. I was forced to make my own arrangements and secure a different truck the following day at additional inconvenience and expense. I returned the defective truck with the expectation of receiving a full refund, as I was unable to use it for its intended purpose. Instead, I was charged the full rental amount despite the vehicle being unfit for use and despite U-Haul being unable to provide an effective remedy or replacement. Under these circumstances, charging the full rental fee is unreasonable, and I am requesting a complete refund of all charges associated with this rental.
Jarod JI have been renting a storage space for over a year and have encountered just about everyone that works at this location. Just recently I rented a van for a few days. I have had an excellent experience with everyone at this location. Very friendly and extremely helpful. I am not sure if there is anything that can be improved upon.
Clifton D