Hi, I rented the car today and was informed that the gas tank was full, so I did not check it when I picked up the vehicle. However, when I refueled the car prior to returning it, I realized that this information was incorrect. I was charged $39.60 for 7.073 gallons of gas after driving only 10 miles. Since you should have records of the vehicle’s fuel level and mileage before and after my rental, the usage should be clearly visible. It is not reasonable for me to pay for fuel that I did not use due to inaccurate information provided at the time of rental. I kindly request that this be reviewed and that the appropriate refund be issued. Attached gas invoice for your review. B. Regards,
LUNG C
Factoria Security Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The managing person was personable and compliant. Beautiful facility and so close.
LINDA MGreat service at this location.
DAVID LRenting a U haul here was super convenient because this was where I had stored household goods during a home remodel project.
Julie LConvenient and sized right. Thanks
Harold g