Since we had to wait outside for service, have a chair or nicely made bench for sitting by the grass area.HAMLET O.
Moving Truck Rental in Bend, OR at Alliance Storage LLC
(U-Haul Neighborhood Dealer)
Bend, OR 97702
(Access to facility from SE 2nd street)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 4 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Bend, OR 97702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Attendant was super nice and helpful. Everything ran smoothly. Thank you for your service.KEVIN C.
Everything was great, equipment ready, all good!David L.
The location was convenient and when I called, I received friendly service. However the trucks were so dirty that it was appalling. Not dirty like it hadn't been cleaned after the last use, but dirty like it has not been cleaned in months. It was disgustingly dirty inside as well and I didn't want to set anything down on any of the surfaces. There was an empty soda can in the door and why should I ride around with someone else's trash? This is totally unacceptable during normal times but even worse during a pandemic. I would not rent from them again. The irony is there is a car wash 1 block away. I have pictures of the filth of you want to see them.Steve H.
Just excellent all 'round....even gave us credit on bill, as we forgot there was a mileage charge, AND forgot to get the gallon of gas we used. Very kind.Jacalyn K.
Only location in Bend for uhaul rental i will go!Sarah R.
All was very good - person who helped me was there, informed, and completed the rental quickly; provided good instructions.Lance T.
Great and friendly service. Third time renting from this location...it's quick and easy!TYLER R.
Needed a truck last-minute. They had inventory and were very fast and helpful. Great experience!Henry H.
Customer service at this U-Haul location was horrible. They were rude, unprofessional, and took over an hour to get the trailer rented even after we had made the reservation online. We will never go to this location again and will recommend friends go somewhere else.sandy C.
Picked up the truck at 9:00, walked to truck and it wouldn't start because the battery was dead. Walked back to office @ 9:03 and the door was locked with the open sign on. Called, knocked, walked around looking for help and no one answered. I was paying two movers $80/hr (found them thru U-Haul) that were waiting at the house. I texted them and they drove to me and jump started the truck on U-haul property. This caused us to start 1 hour late which I had to compensate the movers for. Left a message with the local U-haul guy (Steve, I think) and have still not heard back. Terrible, expensive and unnecessary experience.Tim D.
Attendant on duty was angry that there was a line of customers waiting for the 9AM opening. One customer left without picking their reservation, because the attendant was so rude. My van arrived 20 minutes after the 9am scheduled pickup time, and had been sprayed with some sort of heavy perfume to cover up some other odors. Drove with windows down in the snow to minimize perfume headache. I will not rent from this location again, and will advise others against it as well.SCOTT L.
Steve is an absolute delight. I have rented two trucks from Alliance Storage and Steve always makes it a point to warm the trucks up prior to my arrival. I also appreciate that he calls 15-minutes prior to my reservation start time to check in. 5/5 service and overall experience!!Leighton L.
Literally, this is the only place I will rent from in town (including the uhaul store on North Side)Malachi B.
Me and the couple before us had to wait wayyyyyy to long after our scheduled appointment time...William C.
Awesome people. Only issue: they didn't understand the overdrive feature on the vehicle and how I could disengage it since it was a rainy day, but I figured that out after the fact. Instructions were posted in the vehicle's cabin. Thank you again Alliance for your help!Carter T.
1) Since the cargo lights did not work, it made unloading at night much more difficult. 2) The leasing agreement was not verbally reviewed with me. 3) I assumed that the $0.99/mi fee included gas (inclusive). I don't recall seeing a gas charge when reserving the truck on-line and/or when I picked-up the truck. 4) I was very surprised/upset to get charged for the miles driven (and at $4.00/gal)??? If I had known that I would get charged for gas too, I would have filled-up the tank at <$2.50/gal so I wouldn't get charged the $4.00/gal by U-haul....I could have saved more than $20.00, but U-haul profited from it. The $4.00/gal should have been disclosed to me!!Robert S.
The advertised $19.95 is FALSE ADVERTISING. The actual cost for a local move (22 miles) was over $62.00! Read the fine print!!Louis C.
Good People. I would use them again.cheryl H.
Steve was on it, it was freezing the morning I picked up the truck, he'd warmed it up for me.dana B.
They were very busy and he really went above and beyond making sure everyone had what they needed as quickly as possible. Impressive customer service.Lynnette M.
The trailer was ready and the manager assisted in hooking it up. All good.Daniel T.
Not a good spot to rent a trailer. No good place to drop it off after usejim S.
the truck needed new windshield wipers but other than that the best pick up location in Bend, quick in and out and excellent customer serviceThomas S.