I rented a 26 ft truck and the location didn’t have space for a truck that large, so it was parked on a residential street about a half mile away. Instead of giving me a street address so I could simply navigate to the intersection wherevthe truck was parked, I was given a very cryptic, hand-drawn map, and told to “go down Wilshire, turn left on Sherbourne…..etc, but after driving around for what seemed like half an hour, I realized Sherbourne doesn’t intersect with Wilshire; it changes to S. Carson Rd which intersects Wilshire. This debacle happened after I had driven to another U-haul location, half an hour away from the Wilshire store, based on incorrect instructions I was given via phone call. Very frustrating!
DEAN R
United Mailboxes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beverly Hills, CA 90211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing to improve. Staff is always friendly and helpful. Service is speedy. Trucks are modern and very clean. With the app it’s a breeze to rent from here.
Teddy MExperience was good. Check-in/out software worked very well and was easy to use. Main problem with this location is there is no place to park while you rent a van for the day. And they had no public parking lot to recommend. Neighboring streets are permit only. Store will not let you park in the lot for the day. Huge problem IMO. Will make me think twice about going back. Thank you!
EDWARD HWhen I received the truck, the gas line my picture was wrong by quarter of tank so I went inside and fix that When I load my stuff and went to the destination, the truck light does not work at all so I have to call my friend so you can drive front of me and I was far away like 30 miles away My friend came over and had to drive all the way back with me home with the hazard light and that was so scary for me to drive a truck without the lights
yuval oI still need my deposit back it never came back to my bank tried to call customer service multiple times but they refused to pick up please tell support to contact my deposit
LUCAS D