Our trailer rental went very well BUT, our 15 foot truck rental was stressful and costly. We had to drive 2.5 hours to pick up the truck as it wasn't available per our reservation. During a phone call with U-Haul they offered to provide $100 towards the extra cost (almost $200) of getting the truck but we haven't seen it. Then they changed our drop off location which was 1.5 hours round trip from our reservation drop off location, more expense. Fortunately I called U-Haul and the girl said there was a mistake and told me I could drop it off at our original destination.
Dan C
High Country Fas Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Black Diamond, AB T0L0H0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Convenient drop off but didn't get bill until emailed when I noticed there was a charge for over milage even though when I picked it up I got 50km free.
Arne SThe location and dealer were fine but I'm frustrated that your system was down, and then the help desk had the nerve to suggest that it wasn't UHauls fault that I couldn't collect my van. It may have been your vendor, but that's on you to have good vendors and back up systems.
Darren TVery helpful staff
Zach MExcellent service!
Kimberly I