U haul was unable to accommodate my in town pick up location. Had to travel 18 kms one way to pick up the vehicle and 18 kms to return the vehicle. Extra cost when you are paying .99 kms above the rental fee. The vehicle was unclean and had less than a 1/4 tank of gas. Had to put 40.00 worth of gas before we could even drive it off the rental parking lot. I will not be using U haul again and would not recommend it to friends or family.
Brenda L.
High Country Fas Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Black Diamond, AB T0L0H0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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More care must be exercised on inputting customer information in your system. Key items like packing blankets were missing and I was dropped from your order list without asvice to me.
clement W.Rachet mechanisms on trailer could have done with some lubrication, really quite stiff due to road spray and winter salt. They worked OK, just very hard work in these winter road conditions.
Kenneth D.I rented a 6 x 12 cargo trailer. When I picked it up, the trailer was parked in mud and snow. I had a person who ran the place hook it up to my truck. He said it was all good. When I got about 10km down the highway the trailer disconnected from my truck and was all over the road. It was a miracle no one I injured but my truck hitch suffered some damage. Now I will see if they will do anything for me.
Eric T.They had no clue what was happening and did not seem to be expecting us. Asked if we wanted furniture pads (which I paid for) and I said yes, and then they just said they didn't have them and never took it off my bill.
Jeremy W.