Actually have a place to park the uhaul and not charging me extra because I didn't park it on the road and block traffic like I'd have to to park it in the "appropriate" area when both it and the overflow are full. Between charging me for a larger uhaul than I ordered and extra because yall don't have parking, in addition to the run around on pick up day, ill just hire movers instead of waste my money with places like this
WILLIAM P
Dominion Land & Auction Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Christiansburg, VA 24073
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Customer Reviews
- 3.5 Average Customer Rating
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I suspect this location is not equipped to handle volume. When I arrived line was out the door and workers seemed overwhelmed. The equipment is scattered across multiple locations. I was sent to wrong location. Finally found someone who took us to the right lot for pickup.
Joseph GParking space
NABEELA GThe lady at the office on July 31 was very rude and has absolutely no idea what customer service means. I will never go back there
DAVID RExtremely rude! Shouting and yelling for the things that they did. I was supposed to pick up a trailer and drop off at another location to help UHAUL. But, they said they don't have any, it is not their place where I am supposed to take the trailer and they don't know anything about it even though I was at the correct address what was sent to me in the contract. I called back uhaul, and they asked me to put it on speaker. The old woman at Dominion Land & Auction Company was shouting at me and the person on the phone. Old woman hung up the phone on her face and started telling me how hard this job is and how hard it is to change the contract. She was telling me I will crash with trailer and it is hard to drive and etc. Then, it turned out, they had trailers in their hand all this time, and not just 1, a parking lot full of them... I booked 2 dolly that day and they said they don't have them either and they didn't have any for 2 months now. I knew that's a lie as well because I book another truck a week before that and picked up a dolly from same location. I loved working uhaul but I think It is time to switch to a different company after this experience.
MEHMET Y