2nd time using this location. The employee was happy, energetic and fast paced. U-Haul better keep him under lock and key- everything was efficient and smooth running. One helpful hint- widen the drive way. That could be frustrating I think. I liked the virtual assistant- it was annoying every time the door opened. I would add a button to silence him if the attendant is in the store. That’s all! Great job U-Haul keep up the good work and job well done.
BRANDON D
Midgard Self Storage Bluffton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bluffton, SC 29910
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Mirror on right side was loose and would not stay in position--dangerous. As I was not going far not a major deal. Every thing else was well done.
JAY TSmooth operation, all paperwork online, excellent experience
DAVID RThey should post on website drop-off times for trailers of 8:30 to 4:00. Tried to drop-off at 5:00 because website said closes at 7:00.
ANDREW TI returned the truck a little longer than the time of 8:40 am. I was charged an extra day for this. I live in Beaufort, SC. Midgard is 32 miles away from Beafort. It took me over 1 hour to get there on Thursday morning and the same trip on Saturday morning. I originally wanted to pick up the truck in Beaufort however the 'Traffic manager in Savannah booked me in Blufton with Midgard. I will be requesting a refund from Uhaul on Monday. I will probally just not do this again. I believe this is truly unfair. The staff at Middgard was very helpful. The manager that morning gave me a used pad lock. Thank you. I had to purchase a $30.00 lock at Lowes because it was too small for the door locking device. The trucks are located in a storage area. Very difficult to drive a 26 foot around. It was necessary to back the truck out of the facility due to the limited turning radius. Very chanllenging backing out into the culdsac. Thank you! Uhaul will be giving me back a $50.00 curtecy fee for a change in my reservation. This does not cover the 64 miles of travel as well as extened travel time. it is the cost of ninty dollars that I have an issue with. I paid for the gas for the 64 miles. My time is worth much more than $50.00. I would hope that somone from U-Haul actually reads this and contacts me first. I will wait and see. Most of the time it is usually left up to customer to be proactive.. PS - The individual at the center took the key and said that they will send an email receipt. I will never do that again without settling up first and getting a with receipt at the counter at is location. That is for sure. All in All, I have used U-Hall over many years. I will continue to use U-Haul again.
Peter a