The gentleman was very polite.
Julia R.
Nicks Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boulder, CO 80305
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Well. You say, use the app for faster service. It took me 1hr 15mins to get my truck because your app was down and even then it was not very intuitive. My truck did not even come with everything i ordered, blankets and dolly but you sure tried to charge me for them even though I told the associate on the phone that they were not there and not to charge me. I was on the phone on hold for 30 mins and then another 30 to get the truck. We only had one day and certain time to move so this pushed us back an hour n half with guys waiting. It was all very frustrating. When I asked the associate on the phone to credit us this time she didn't even give me the courtesy of crediting the whole time it took. Only one hour. If it were my customer service dept and my app was down I would have given at least an hour extra for good customer service. I don't like using your app and doing all your work from a customer perspective. The last two times I have rented from you we have had some kind of fiasco. I will not be renting from you again and as a real estate agent I will direct my clients elsewhere as well. I'm sure this will fall on def ears and feel like I'm probably writing this for nothing. Signed, Unsatisfied Customer.
nicole D.Nothing I can think of; everything was just fine.
john D.The floor of the van's cargo area could have been cleaner. There was a spilled fluid and dirt on the cargo mat. Otherwise, this was a great experience and I will be renting from Nicks Auto Repair again.
Jon V.The price is affordable!!
sonam S.