One person staffing location was very busy. Had ordered online and on morning to pick up got message on my U-Haul app that equipment was not ready. Staffer was ultimately very helpful.
Moving Truck Rental in Bowmansville, NY at Lancaster Self Storage
Moving to or from Bowmansville, NY 14026? Get FREE truck rental rate quotes at Lancaster Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Lancaster Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Bowmansville, NY.
Cargo vans and pickup truck rentals in Bowmansville, NY
U-Haul cargo van rentals and pickup trucks in Bowmansville, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Bowmansville, NY 14026. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I have not received a receipt of my rental charges during check in or at the end of my rental, store said they could not print one and both times they said I would get a email, I have not received an email yet.
Location was basic minimum truck rental, not the typical stocked showroom with uhaul moving supplies, labels, electronics, etc. Also, customer service needs a massive overhaul. GM was overall angry with operations, phone calls, other customers... Assistant in the office was also very brief. I realize it's only truck rental, but shape it up a little, people. You are the image of the entire company.
The online process to pick up the truck was too long...No reason to have to provide so much additional information above and beyond a credit card and license...
Confirm mileage and amount of gas before customer takes possession of vehicle. Both were wrong in our truck.
Great customer service!!
The office was locked when I arrived. There was no sign indicating if they were at lunch or when they would return. All was made right when I called the emergency number and the employee came back from her lunch.
I failed to prepare myself for the electronic system of picking up our vehicle. The gentleman who took our call was more than accommodating and patiently walked us thru the process.
Truck was filthy. Location did not have all of the equipment we needed, but no one bothered to tell us. We had to drive to another location to pick up a furniture dolly, but no discount or compensation was offered to us.
Mobile app was difficult to say the least, rep came in to assist, but we ordered blankets and dolly, none of which were available at this location. We were also NOT told about mileage at all and got whacked in the end - VERY DISPLEASED!!!! Truck was AWFUL - whole side of the passenger door didn't seal so the whole trip was LOUD due to the wind blowing in. AWFUL experience all around, very disappointed.
Great service. Keep it up. Thanks
Easy drop off
Be open ALL day, not closed for lunch.
We were sent to 4 locations in order to find a truck, that I reserved a 2 month ago. We drove all over town wasted time and gas. Each location I was told, there was a truck waiting for me. The people behind the counter were all Clueless , The best part, my first location 2939 Bailey Avenue Buffalo, They were people smoking marijuana's in front of the store. So if you want to improve customer service clean up your satellite locations, they are dirty and not safe. Also the truck I rented smelled horrible. This complaint is only for the Bailey location not 6509 transit rd location. No complaints there.
3rd time I've rented from this location. Expect to use it again in the future.
After a round around of several locations, one so smoke filled it was in my nostrils for hours, this location was hosted by a very entertaining man who changed the whole experience around. I went from grumpy to at least accepting. I can't say I'm impressed with the uhaul business model but I was impressed by this location's owner who helped me and made it a bearable experience with his great sense of humor.
Joel was EXCELLENT. System issues out of his control were handled extremely well and efficiently. I will recommend to others without hesitation.
Your company under estimated the mileage and charged extra when i returned the truck in a day early. Truck was low on fuel (well below 1/4) broght back with 3/8 tank. Swept box of truck out before loading returned clean. According to google from truck pick up point to my sons new home 113 miles. Plus drive to storage unit in Lancaster load and return truck puts me over your mileage estimate. I have to pay extra because U Haul can't figure mileage. Bullshit!!!
The offering of this type of van is great.... easy to handle, etc.
1) Ordered a 10" Truck - received a 15' Truck. While there was no additional U-Haul cost, it made move more difficult in a urban geography. 2) Personnel at time of pickup was not helpful in response to a few questions and her primary goal was to get me out the door as quickly a possible.
No improvement necessary. Excellent customer service skills. Management is very helpful. Facility is spotless. Excellent prices.
Jason, the manager is very friendly and helpful. I would come back to Lancaster Self Storage for all my Uhaul needs. Great service!
General comment, I received way too many emails (6) for this rental. Unnecessary and annoying
The staff was very Professional, Knowledgeable and Friendly. I would recommend them to anyone.
Joel is a fantastic representative of your company. He took care of my rental needs, was very polite and professional, and is a credit to your company.