I put way more gas in then when I started and was told I wouldn't be reimbursed. But if I brought it back with less then I would've been charged for it. I guess my opinion would be to make sure gas tanks are full so it's easier to judge how much gas you needScott H.
Moving Truck Rental in Brantford, ON at Mario & Sams Auto Service & Sales Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Brantford, ON N3S3S1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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the trolly and dolly were not with the truck when we picked it up. I was not happyMatthew L.
Excellent serviceGrazyna F.
Excellent service, friendly stuff.GRAZYNA F.
Training for staff, better quality trucks, better customer serviceTamara K.
They went above and beyond to help me get a truck on the day of my move. There was a mix up with the pick up location. They're absolutely the BEST!!TERRENEG M.
Great people with great people skills. Will do business with them again and no hesitation in referring it recommending to others. Tony at the counter is very pleasant , knowledgeable, informative. Mike is awesome and handy too. Mario did the booking on the phone great customer service everyone there. It was very easy and pleasant to deal with bunch of good folks.GAUTAML B.
The cell phone pick-up was more complicated and annoying than expected so the pick up took half hour longer. When trying to drop off the vehicle my login information was no longer recognized so I had to call in.Ania T.
Mario and his crew were AWESOME. Their showroom was clean and well organized, the rental equipment and products he has were clean, well maintained and easy to use. I picked up a trailer and he changed my hitch around, hooked up the trailer and gave me instructions on how to operate u-hauls kingpin. I would recommend pickling up your next rental from this location, even if it is further out for you. Great experience. Thanks guys!MATTHEWTIMOTHY R.
Not too much. The person who looked after me for pick up and drop off made it easy and understandable.Randall M.
Was closed bit they send reciept that they recieved truck.NICOLE A.
Not a comment of improvement more of a compliment. I brought the truck back early during business hours and couldn't find the drop box. The gentlemen in the store came out and showed me what to do, joked with me and asked me if I was satisfied with my experience. I opted for mobile so that I could do it myself but afterwords I almost wished I went in from the get to because he was super attentive and explained everything so well. Renting and driving my first uhaul was intimidating but the online check in made it easy and the customer service I received after made me wish I had another reason to visit that store. The cost was also super affordable. I wish I knew about this in previous moves I wouldn't have even called friends for a truck given how easy and affordable renting a uhaul can be. In town anyways, long drives or distance shipping (uhaul boxes) are definitely pricier than other options. Overall I was super pleased with my rental it made my move 100 times less stressful.KIRSTEN D.
nice people , thanksLucy H.
Mario was the boss. Great service. He connected the trailer for me and checked the connection thoroughly a few times before I left. Straight forward, couldn't ask for more.John B.
Everything was awesome friendly and veryProfessional. The only problem I had was the door going up and down springs were messed up and it was very hard to open and close. Sam and Mario's was an amazing place to rent a U-Haul.Mary G.
The staff member was kind and professional.Jae-Seung L.
Rented the truck, appliance dolly and and moving blankets. Nobody was there at pick up and I never received the appliance dolly or the moving pads but I was still charged for them. I spent an hour of my rental time trying to reach someone to get the the appliance cart and blankets as they were necessary, and I never received either. Service was a joke. I would not recommend uhaul after this.Garth T.
Lots of truck sizes available. Great customer serviceJohanna R.
Truck was not very clean on the inside, I understand it's a rental truck but when your papers state " vehicle is clean " it usually means, vacuumed wiped down etc. This vehicle was dirty inside. Everything else was fine. Very nice guys at Mario & Sam's. They do provide good service and are very courteous, friendly and professional.jeff T.
Don't over charge me for fuel! I filled it back to the line I received and still get charged additional fuel charges.Steve G.
Vehicle was ready and available for the date and time that I requested. Did all the booking on line and it was very easy. I would use U-Haul again and would recommend them.justine M.
Tony was very pleasant and helpful. It was a great experience!Andrea B.
I think his name was Tony, he was a great person to deal with. He gave me good service and was very professional. I would recommend this location simply because he works there. Thank youken M.