Danielle and Alee were great. Excellent customer service and accommodating. Thank you. Will definitely come back again.WILBERT BERNARD U.
Moving Truck Rental in Brownstown, MI at Telegraph Budget Storage
(U-Haul Neighborhood Dealer)
Brownstown, MI 48183
Services at this Location:
- Mon-Fri: 9:30 am - 5:30 pm
- Sat: 9:30 am - 3:30 pm
- Sun: 9:30 am - 1:30 pm
Special Operating Hours
- 5/31/2021: Closed
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Brownstown, MI 48183
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not sure if the ladies were upset that they were working on a Sunday but they were not pleasant, the vehicle reeked of cigarette smoke, and the outside looked like it had just been down a mud road.Michael L.
Best location and customer service out of any place I've been!PAUL ANTHONY K.
I made my reservation at a different location, u-haul changed the location without a specific notification. The people at Budget Storage were super nice.Mark H.
Awesome Staff ðŸ™ŒLINDA LEE B.
Amazing people very helpful and kind to anyone who visits their locationROBLYN SIERRA F.
Fantastic service wouldn't change we a thing.SEAN RYAN L.
Friendly and helpfulTAMMYANN H.
how about not change my plans for me the day before I pick up my rental!Judith F.
Service was excellentJUANITA SUE P.
Fast and easy to rent, pick up and return. Thanks.ANNMARIE GRACE R.
It had snowed the night before. I had to clean snow off the rear bumper to clear the brake lights and off the cab steps to safely enter the vehicle. Additionally, my pick up location was changed by U- haul, because of equipment availability, from one-way to round trip. They "gave" me extra miles but my route was not the same as U-haul's official route. Even though I drove straight to/from with no stops other than gas, U-haul charged me for extra miles. This seems especially unreasonable when considering that U-haul changed the pick-up point from one about 1-1/2 miles from the start to a point 55 miles from the planned start point. This seems like just another way to take money from client's pockets. I raised this issue with the rental office who refused to reconsider the additional charge.DENNIS W.
Had a wonderful experience. Everything was smooth and simple. Expectations were made clear and all questions answered and explained. Staff was very friendly, helpful and inviting.JASON JOSEPH M.
No masks were worn by employees, office smelled of smoke, truck keys were handed to me and had to pull the truck around and scrape the ice off the truck myself.KEVIN EDWARD K.
Great service, staff very knowledgeable and helpful.JAMES MANNLEY C.
Took very good care of everything for meBRIAN DAVID H.
Alexandrea was very helpful.RITA H.
Make your registration process easier, I had to enter all the info provided when I made the reservation. If you need to call someone for verification, you need to advise users ahead of time so they can make sure they give you a daytime number that someone will answer, I am short and the seat was not adjustable so had to put the back more up and down to drive. Staff was very pleasant.Deborah S.
Make sure your equipment is checked for safety every week .GARY FRANCIS J.
There was no heat in the truckLeon R.
Says its 24 hr drop off and its not unless you like wasting an hour of your life jumping through hoops to actually make it happen and the staff on the company's call center at night are almost inept at their workPeter L.
This location was very professional and helpful. However my original reservation was a nightmare. 4:30pm Friday pickup was changed to 10:00am pickup and then 2:00pm and then 4:00pm. I only got a rental after several phone calls. This put me a day behind in my move and created many issues with personal scheduling for work and private setbacks. I will never be compensated for these inconveniences and troubles.WALTER LARUE L.
I think it's wrong to have hidden fees. I know it's only $2.00 but it's faults advertisement. It says $19.95 / day on the side of your trucks. You should stick to what you say. There should be a law against that!!SCOTT DAVID-LYLE V.
They were very knowledgeable, courteous and helpfulLILLIAN DIANE R.
RudeLARRY LEE K.