I had ordered a furniture Dolly and 10 furniture blankets and they were not in the vehicle.Tyler P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Burnaby, BC V5B4V7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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When we arrived, someone came up to us and said someone broke their glass window and broke into their car, this made us kind of nervous to leave our car at his location to utilize the UHaulBharat D.
They should have a proper parking lot for the uhual truckKathlene Leigh S.
The online process is a complete disaster. To be clear, just because it's online does NOT make it more convenient. The number of steps, screens, photos,etc,etc I had to go through was comical and horrendous. This process could have been handled by a live person at a counter in 20% of the time. U-Hauls motivation to eliminate staff and replace it with a â€˜do-it-yourself' online process is beyond cumbersome, it's completely ridiculous. But hey you save staffing costs. Unfortunately at the expense of the consumer. If this is the direction U-Haul is heading, you will undoubtedly lose customers. consider me your first.Geoff M.
The location and the Van were fine but the TruckShare app/website was an absolute nightmare to deal with. practically anything that could go wrong, did go wrong. from image uploading, not being able to move to next steps and completely missing my order when it was time to return which caused me to get charged extra for it. I will discourage friends from using that system and strongly recommend uhaul to fix it.Shahin M.