The location and worker were great. The u haul computer system is crap! Took us almost 45 min to check in and get our truck. The worker had to call a manager in order for us to get our truck. It was just as difficult to check out when we returned the truck. I didn't want insurance yet I couldn't check out a truck without it. We had the truck for under 2 hours!! The price of renting at truck for $19.95 is a LIE!! The added fees and what not are ridiculous! I ended up paying $58 for a truck that is used for not quite 2 hours and drove it 14 miles! The U Haul company is a joke! I pray I never have to use this company again! The service we received from Devin was great! He was just a frustrated at the website as I was. This check in process needs to be better! I don't know if I can honestly recommend U haul to anyone.
Christine W
Storage Sense Burton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burton, MI 48519
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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一切都很好 很方便 价钱合理
Fei LI felt safe and calm here, very neat and the attendant was polite and calm too.
Xuanyi LEarlier pickup times.
Doris JCharged an extra day. Dropped off trailer on time, but UHaul website was down. So I got charged an extra day for their incompetence.
THOMAS P