First you screwedme over by moving my original pick up location further away. That cost me 30 miles in round trip fuel and time. You then put me at a location that is closed. You then have an app that doesn't work well with Android. I only found that out after wasting 45 to 50 minutes of my time trying to get it to work. Between that failure and your own website I lost 2 hours overall, thanks to delays based on your software. Then we had to travel to get furniture blankets that were supposed to be in the truck to begin with costing us more time and money. The entire affair was a sick joke.
Allen L
Malloys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burton, TX 77835
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Customer Reviews
- 2.0 Average Customer Rating
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I was not able to view or sign my contract with this rental. I never received my contract via email or text. I feel overcharged. I understand there were technical issues on Saturday but I’ve never paid double to rent a trailer from uhaul.
Barbara HGreg was a great help
Mike MMore professional help and ability to know which trailer is reserved. When we asked “what if it’s behind something” response,,,,,I don’t know. Reserved blankets but there were none.
Erika SFuel was below a half of tank when received and took a pic and went back inside and gentleman said he would take care of it.
drew w