Convenient location. Pick-up and drop-off were painless. But tires on van were nearly flat and location staff refused to remedy situation, claiming they do not maintain rental vehicles. I had to pay out of pocket to inflate tires myself using on-site air pump. Minor inconvenience but unprofessional.
Eric S
Gingers Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calhoun, GA 30701
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Customer Reviews
- 3.5 Average Customer Rating
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Utility dolly was not provided but I was charged anyways
LAUREN HNothing
Wayne VYes for basic pickup, but it's just a small country store. Don't expect what an actual uhaul location would have.
allison mI had a confirmed U-Haul trailer reservation for pickup from this location that I made a week prior to pickup. The U-Haul website listed them as open from 4:00 PM–8:00 PM. However, when my father arrived to pick up the trailer, the location was completely closed — doors locked and no one answering the phone. After calling repeatedly for over 20 minutes, someone finally picked up. When I explained that I had a reservation and no one was available, the woman said they were closed for the holiday weekend and rudely told me they “don’t have to post it anywhere.” When I tried to ask how to proceed, she interrupted me mid-sentence, accused me of having a "smart mouth," and then hung up on me. This level of unprofessionalism is completely unacceptable, especially for a business operating under the U-Haul brand. Their failure to update their hours or communicate their closure cost me valuable time, caused serious inconvenience, and their representative’s behavior was disrespectful and unhelpful.
Trista C