I tried to rent a uhaul from a close by place where I live! The Stor refused to speak to me at all! I have no internets nor cell phone services where I lived! Hilliards Facillity was VERY RUDE after I stoped by 2 times! I was there at 7:00 A M exactly but no one would open the doors! I picked up my men to move me and alady was outside smoking pot! Then Ran inside quickly! Soon as I said I need to Rent a Uhaul. SHE SAID Go home and do it online! I tried to explain I cant do that with no service nor do I know how to do computer stuff! She said I was not getting a UHaul at all! And wouldnot help me. I. REFUSE TO DO BUSINESS WITH THAT STINKY POT! If she has to do it she should be at home in private! Rudest person I ever met running a store to rent UHaul! I drove 25 miles-to find Conners UHaul rentals. And they said No! But I had a friend who helped me online to rent one! After quit a few minutes arguing that I had a reservation. Another person stepped in and said. Yes I am Renting Mrs Newman that UHaul and not the person coming later that night who also wantedit. Im guessing! Im glad I finally got the remtal but now Im penalized for it taking too much time and not getting my stuff out of my home! Now I AM BEING CHARGED $10,000. For the lateness of a rental UHaul!! Im so mad! I should have gotten that uHaul at 7:00 A M instead of driving it out of there at 10 or 10:30 ish time
LAVONNA N
Conners Amoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Callahan, FL 32011
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Customer Reviews
- 4.0 Average Customer Rating
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Don’t rent this truck any longer or work on the front end. It bounces down the road even if its loaded.
Collette fYou’re doing an amazing job with customer service ethics! Keep up the fantastic work!
ESTELLA CI checked in online for pick up. I showed the lady that I had checked in, she insisted that I had only made a reservation and hadn't completed the check in. I sat there for 30 minutes going back and forth with her that i had done everything i needed to do and it was only on her end that something needed to be done. Turns out... it was only on her end that something needed to be done... I even called to confirm a day previous to my pick up to confirm this would ruin smoothly since I was paying movers by the hour and I still had troubles
Brittany WI put no for person helpful because I used mobile app and drop key off in key drop off.
MELISSA S