The door to the location was locked when we arrived. They didn't confirm drop off location before they noted our agreement as signed, so we learned after the fact that it had changed. The accessories we ordered (dollies and furniture blankets) were not all available, and what was there wasn't in the truck but rather left on the sidewalk behind the building. We had to drive through the alley to pick it up ourselves. No inspection was done of the truck before we received our rental agreement. The fuel level was lower than we were told. Overall, this location was a complete disappointment.
MENDY B
Postal Magic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camarillo, CA 93012
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure to explain everything uhaul is charging or going to charge you for.
BRANDON MThe office manager is alway so pleasant and helpful
MARK DI was pretty PISSED OFF when I opened the back of my uhaul at my house after picking it up, to find a full queen size mattress and two wall units in the back, so I of course had to remove those myself and ended up getting hurt in the process of removing someone else's garbage that they didn't take out after their use of the uhaul. I do expect some compensation or discount for this and was waiting for the review to pop up so I can make my complaint. I have pictures as well.
Nathan SNorma was great!
DOREEN C