I asked if I could get the truck for another day or 2 because the storage unit I was going to was closed. I called and the lady said she would put it in my account and they would charge me for the extra days. Well Monday morning I find out that she didnt because I was woken up at like 7 in the morning by the location manage threatening me saying he was going to call the police and say I stole the truck. I begged him not to and tried to explain that i made arrangements but he said he didnt care and that he was gonna call the police and say I stole the truck if i didnt have it down there by 8. I called the Columbia office and thats when i found out the lady did not put the note on the account. The person I talked to put in my account that I could have it back by 9. I tried to call back and let him know of the change but he would not answer the phone. I literally had to unload the truck in my parents yard to habe this truck back before 9. Then when i get there i find out he said this to me because he was trying to rent the truck out to someone else by 10. I understand he was trying to rent the truck out again but they had my credit card on file that they charge me for the extra days with so they were getting paid either way. He had no reason to say he was going to call the police and he kept saying i stole his truck even when i sat there and explained my situation. I dont know his last name but his name is William and I do not recommend anyone go there to get a truck because if something happened and you have to rent the truck for a day or 2 more he is going to call you a thief and try to call the police and what's crazy is they said he needed the truck to rent it out at 10 yesterday morning but when my mom went by there at 3:00 the truck was still there and when i went by around 9:30 I think it was still there.Danielle R.
Moving Truck Rental in Camden, SC at Camden Gold & Silver
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Camden, SC 29020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Reservation was for 8 AM but the store that you sent me to get the rental doesn't open until 9 AM. The store owner wAs nice enough to open early so I could get the trailer to its destination on time.Michael M.
Did not have the wire harness to connect the lights. I had to go to an auto parts store and buy a wiring harness to have lights on the trailerRobert R.
The staff at this facility were great! No complaints what so ever.timothy M.
NOTHING!! Above and Beyond level of service Due to circumstances beyond my control I had to reschedule my original rental date They handled Everything in the Most Professional Manner Imaginable They truly deserve the Highest Rating Possible. I would Never consider going to another locationguy K.
This was awful experience. Took over an hour to get keys to truck. Finally get into truck and it's dirty and the tire was flat. Was told to drive it anyway and call uhual customer service so I did. I sat on hold for over 4 hours until I finally spoke with someone. They started working on my â€œcaseâ€ but I still haven't heard from them.Christian N.
Equipment ordered not available when picking up truck. (dolly and 1/2 furniture pads ordered)Jessica F.
Wheel was flat on auto transport. Was told we had to go pump it up at a gas station near by. Had to drive with trailer on a flat. They didn't complete the inspection before we left. Just paid and they told us to go out and hook it up. Should be reimbursed after having to do all of that just because they don't keep up with their haul equipmentDustin B.
The people at the Pawn Shop I rented from were OK, but I'd prefer a Real U-Haul place where the people are more knowledgeable and focused on U-Haul Rentals.Ernest M.
Keep up the good work and follow-up information for the future.jimmy H.
Jimmy has an awesome customer service attitude. In and out quickly is his policy. I highly recommend Camden Gold & Silver to anyone who has to move. All around great experience!william A.
The staff was super polite and friendly. The uhaul computer service was super slow but the staff was polite and entertaining while we waited.everett W.
Awesome Folksjimmy C.
Everything went well. Excellent customer service.Paul B.
The local guys were easy to work with very helpful. As for Uhaul as a company it is worst company I have ever dealt with. When I tried to make arrangements online it would only let me reserve the truck for 24 hours time frame. I called Uhaul and this is what they told me. If I wanted the truck for more than 24 hrs I would need to bring it back in to the pickup location and they would rent it to me again for 24 hrs. Then they changed my pickup location after they sent me the confirmation email which was even further away. So I needed it for 2 days and the pickup location was 12 miles from my moving location sounds to me like and extra $ 24.00 plus the time I would be losing during this stupid policy. I called another rep they told me the same thing. Is that not the most stupid I mean stupid you ever heard of? If you don't need to plan anything and you don't mind paying 99 cents per mile then Uhaul may work for you. For me next time 2 Men & a Truck 3 Men & a Mule Wagon or 4 Men & a Goat Wagon Anything but Uhaul ! Read all reviews before your move.Tim B.
$1.00 per mile is too much.Caleb F.
The people at the site were friendly and knowledgeable. Unfortunately, they did not have the moving blankets I had ordered. The amount was removed from my bill, but they were important to the move and I had to spend time and money to get replacements.Robert M.
I requested moving blankets and an appliance dolly. These were forgotten. Also when I called this uhaul retailer they accused me of not filling out the digital paperwork properly and threatened me with calling my rental to the authorities as stolen. I called uhaul and that individual called back and blamed a glitch in the system and also said he forgot the other items. I then had to return to pick up and pay an additional fee for the equipment. The truck was disgusting, covered in bugs and dents as well as being well under the half tank on the original paperwork. Very disappointed.Scott W.
The location manager was horrible. His anti-government views were on display and had nothing to do w me renting a uHaul. It took him almost 25 minutes to check me out, a painful 25 minutes for me.William B.
Great peoplecamden S.
Supper folks very nicecamden S.
This was not the pick-up location on my reservation... It was Tool Rental in Camden, SC. They were not helpful at all when we arrived there. No U-Haul Rep. Called, Texted, it Emailed to let me know pick-up location had changed. We had to make several calls to locate truck.Terry W.
Ordered a moving dolly and they said they didn't have any at that location. They took it off my bill and the other gentleman said he thought there may be one in another truck. He came back and said there was and that the truck had moving pads in it too, which they didn't charge me for either. Super nice of them. With that being said, my movers did use the moving blanket things and that evening I noticed a cockroach. Then more and more and more. They were everywhere in the front living room where all my stuff was located. I have never had roaches in my life as am relatively new to the south. I contacted my new neighbor as she is a good friend and colleague of mine and asked her if she has a problem with them. She did not and said they spray monthly. I contacted maintenance and they also said they spray monthly, leading me to believe either the truck or blankets had roaches. Now I am dealing with the extermination of that. In addition, I was charged a fuel charge despite returning the truck with the exact same amount of gas. I did take a before picture as I left the lot (time stamped and matching my mileage from paperwork) and an after picture, again time stamped, showing the mileage needle at the same place from start to finish. I have contacted them and am currently waiting on a response.Nicole L.
I felt like I was over charged the lady could not explain how it was $29 a day, and I was only going 30 miles but my fee came to $108. She told me it was 99 cent a mile but the email says 40 cents a mile. I thought it was supposed to be a deposit and you get money refunded back but I was told that it was a flat rate fee. Something doesn't add up.Pamela H.