The staff at this location were not very customer-oriented and did not seem willing to clearly explain the process or answer questions patiently. We were told that the final receipt would be emailed to us after returning the vehicle, but we still have not received it.In addition, during this short visit, an insect bit me underneath my shirt at the location, and since that day I have had to use antibiotic and steroid cream due to itching and irritation.Please send the final receipt in the next email. Thank you.
Maryam k
Today Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canoga Park, CA 91303
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Customer Reviews
- 4.5 Average Customer Rating
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I was told that it didn't matter how long I kept the vehicle. I told them I would return it the same night I rented it and they asked for me to return it the next morning as they were having gas-thefts in the area. I returned it in the morning, but they said it was too late (12:15 instead of 11:00) and I was charged for a 2nd day. I was never told that it needed to be returned by a certain time or I would be charged more especially because I was doing them a favor keeping it overnight.
Vishal DOver all the service was very Good.
DAVID Iparking was tight and the back alley looked like a common cut through for traffic avoiding Topanga Canyon access
Elizabeth STerrible service. I paid $400 just to leave my car in the parking lot. I think that's illegal.
Evgenii T