Jonathan was amazing he made the rental procedure quick and easy, polite and helpful, took care of my rental, while tending to his job as a cashier, he needs a raise for how he handles it all. I was out within 5 minutes. Definitely will come here again.
MARIA A
Topanga Oil Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canoga Park, CA 91303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I reserved a truck rental, furniture dolly, and 5 blankets , but only the truck was available. There was no email or place saying on the website that there wouldn’t be any equipment or other things to purchase from U-Haul at that location. It made my move incredibly difficult, and I had to pay $600 to have things removed from my home due to the inconvenience. Next, The truck I was given had other people’s trash and items all in the front middle and side door areas. Lastly, I got a notification saying that my truck rental was submitted two days after I turned in my keys. When I dropped off the key, the employee asked me where I parked the vehicle, which I responded, then said thank you. I looked at her confused and ask if I needed to sign anything or was there more that I needed to do. They just responded saying no and that I was good to go. So when I received the notice that I was charged for two days, I was even more at an inconvenience and frustrated. In my experience, at this location, it was unprofessional, they didn’t seem to care about the product, and it caused a huge financial and time burden due to their mistakes. Very disappointing because I’ve always rented from U-Haul for all my moves, as long as I can remember. But this experience, makes me wonder if it’s the best option.
AUTUMN SIt was very convenient and easy to check out. It was hard to take pictures because there was a car next to the U Haul
Franco BRental process was simple. Both customer service when booking and employee at pick up location were kind, knowledgeable and made process easy. Truck was ready upon pick up and from arrival time to time leaving the location was less than 5 minutes.
STEPHEN KCustomer service was JUST good enough. Rep was not too friendly. Not nasty. But lacking the welcome that one should receive. I do it all day long at work. Then i go home and cry if i want to.
Kayvan H